Contact ooVoo Video Calls, Messaging & Customer Service

Why should I report an Issue with ooVoo Video Calls, Messaging &?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ooVoo LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Chains are collections of short videos, images and text — Record, edit, collaborate, and share the things you love with your friends anywhere in the world. ★ Easy to Upload — Already have awesome content to upload?

2. Our robust, in-app messaging services allow you to send video messages, pictures, text and more!

3. ooVoo Free High-Quality Video Calling, Messaging and Collaborative Stories: Keeping you connected with the people who matter most!

4. Video chat live with anyone worldwide or send messages via video, photo or text!

5. The app comes with cross-platform, cross-device support — Talk to all your friends from a phone, tablet, or computer. Share with friends. Share with family. Share with us!

6. Easily upload pictures or videos straight from your camera roll, or add text to any chain you’d like to contribute to.

7. Easily send messages or call friends and groups with the touch of a button.

8. Use ooVoo for a 1-on-1 or group video call with up to 8 people at a time.

9. For any feedback, questions, concerns, or feature requests, shoot us an email at support@oovoo. com.

1. Don't download because it won't even let you go onto the app, waste of time and spaceThis app is supposed to be useful to make video calls for group chats, but it won't let me log back in, even if I put in the correct username and password! Also, when I try to sign in by using my Google account, and reset my password, it says to check my network connection and try again, even though it's really strong.

2. Also ones with an old friend that passed away last year but looks like everyone is having the same problem: not being able to log in...Its like this app doesn't even work anymore, i cant even login or make a new account and everytime i try its says i have bad connection when i have verizon fios internet.

3. Please dont download this app its not worth the time.It connects very badly, with frequent interruptions, and then it gives an error!! It doesn't even register!! It's awful, I couldn't believe that this is what I was adding with the computer??????I just downloaded this app and i couldn't even sign in it just kept saying.

4. When trying to register a new account it says "Network Error: Check your network connection and try again." There is nothing wrong with my network connection.

5. Going to the developer's website is not helpful either (and it is very unprofessional looking).It doesn't even let me log into the app! It keeps saying "network" error even though there is nothing wrong with the network.

6. It's not the network connection, it's the app not paying attention to it! You need to fix this immediately, or I will not install it again.When I decided to redownload this app, I wasn't expecting to not be able to use it AT ALL.

7. I tried uninstalling and reinstalling the app and same thing happens, i go into the settings on my phone, clicked on the app to force stop and it still didnt work.

8. I have tried logging in to ooVoo using many different places with different WiFi but still the SAME MESSAGE.

9. It just says there's a network error, even though my Wi-Fi is workings with everything else.

10. I've tried from my cell connection, home WiFi and Starbucks WiFi and receive the same message with each.

11. Check your network connection and try again later.

1. Fix ooVoo Video Calls, Messaging & Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ooVoo Video Calls, Messaging &: Restarting the app will resolve most errors.
2. Update the ooVoo Video Calls, Messaging & App. Here is how:
   1. On Android goto PlayStore » Search for "ooVoo Video Calls, Messaging &" » Open ooVoo Video Calls, Messaging & » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ooVoo Video Calls, Messaging & » click "UPDATE".
3. Clear ooVoo Video Calls, Messaging & app cache: Clearing cached data will force your app to retrieve the latest data directly from ooVoo Video Calls, Messaging & servers.
   1. On Android, goto Settings » Apps » Select "ooVoo Video Calls, Messaging &" » click Storage » click "Clear Cache".
4. Check ooVoo Video Calls, Messaging & app permissions. If any of these permissions required to use your device's features are disenabled, ooVoo Video Calls, Messaging & might not work.
5. Uninstall and reinstall ooVoo Video Calls, Messaging &. If nothing else has worked, completely uninstall ooVoo Video Calls, Messaging & then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ooVoo Video Calls, Messaging & not working

2. Fix ooVoo Video Calls, Messaging & Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ooVoo Video Calls, Messaging & be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ooVoo Video Calls, Messaging & not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ooVoo Video Calls, Messaging & may not be able to connect to the Internet when running in the background.