Contact Snapchat Customer Service

Why should I report an Issue with Snapchat?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Snap Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Even picking a filter during editing is such a headache, because Snapchat will just uncontrollably scroll through all of the lenses after I've picked one, and every time I post I'm just crossing my fingers that it actually looks the way it's supposed to (spoiler alert, rarely does.)First, the ai is irritating.

2. It's the tipping point for me, I've accidentally selected the AI so many times, and it's becoming incredibly frustrating.Ive had snapchat for quite some time on my phone and it works out just fine, but using it on a computer/laptop is so confusing.

3. This AI is the most annoying thing probably ever, it's constantly at the top of my conversations, I can't delete it, and I have to pay to get rid of it!! This feels SUPER predatory, not only does it have access to your location, it saves your data too.

4. I don't want to turn notifications off because I don't want to miss messages, but the " ...is typing" notifications are excessive.recently lost the ability to see the duration of my recording while recording.

5. Adding music on your snap is annoying because it's just songs that no one has ever heard of or you can't ever find the song you want by the artist you want.

6. Plus still no dark theme (like come on it isn't that hard).I've never cared for Snapchat, I use it a lot because my friends use it, but I prefer other apps.

7. This is not only annoying, but gets in the way of using other apps because there are so many pop-up notifications.

8. Thanks for reading thisThe latest update took away the option to disable " ...is typing" notifications.

9. When I tried to touch the button to go my messages, it didn't work for some reason.

10. Especially given the endless advertising of their paid subscription! I understand the point of it, but it's still a sneaky tactic, and i shouldn't have to deal with those prompts more than once or twice!Hello, I have a bug to report.

11. ive tried deleting it then adding it back again but it just does not work.

1. Fix Snapchat Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Snapchat: Restarting the app will resolve most errors.
2. Update the Snapchat App. Here is how:
   1. On Android goto PlayStore » Search for "Snapchat" » Open Snapchat » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Snapchat » click "UPDATE".
3. Clear Snapchat app cache: Clearing cached data will force your app to retrieve the latest data directly from Snapchat servers.
   1. On Android, goto Settings » Apps » Select "Snapchat" » click Storage » click "Clear Cache".
4. Check Snapchat app permissions. If any of these permissions required to use your device's features are disenabled, Snapchat might not work.
5. Uninstall and reinstall Snapchat. If nothing else has worked, completely uninstall Snapchat then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Snapchat not working

2. Fix Snapchat Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Snapchat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Snapchat not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Snapchat may not be able to connect to the Internet when running in the background.