Contact F-Secure Customer Service

Why should I report an Issue with F-Secure Mobile Security?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of F-Secure Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Off to test Norton too.I have been using six f secure products for the last 20 plus years everything is user friendly easy to use and very up-to-date every time I turn on the computer or my cell phone I have the programming set up to do auto updates I have a daily scanning of computer and cell phone at a prescribed time the easiest programs to use for antiviral ID protection and passwords McAfee Norton Kapersky overrated.🙃Amazing app and interface.

2. After all the battery... ALL THE DATA (about 500mb) to scan my device, this world renound F-Secure couldnt even detect the 'Adware.Dowgin' adware/malware attached to a legit apk, on my device THAT BITDEFENDER was able to detect USING LESS RESOURCES (ESPECIALLY WAAAAAAAAAAY LESS data consumption) ! I recommend getting Bitdefender for your Android device.

3. I think most people give up to soon and never get to experience all of the benefits of the F-Secure ecosystem has to offer which is sad.I have been using this app for a year.

4. I just installed it and it works fine will tell future experience soon.The app seems to work very well.

5. Once installed, you can forget about it, as it works in the background and just gives update when online.Frankly, im disappointed.

6. My phone was slow, but when I Installed it boom it find viruses.

7. I think I'll purchase via the website from now on.Once I got all of the apps installed I have been very happy.

8. I have had no problems and have felt safe online because it checks every site I visit and warns me of any danger a site might contain.

9. Watch your subscription... It looks like either Google or F-secure are starting to rob us.

10. I like the secure internet.I am liking the F-secure host of apps.

11. My 6 month sub, bought in September is now expiring in December, yet I always purchase in advance, so I should have at least until April 2023.

1. Fix F-Secure Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart F-Secure: Restarting the app will resolve most errors.
2. Update the F-Secure App. Here is how:
   1. On Android goto PlayStore » Search for "F-Secure" » Open F-Secure Mobile Security » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for F-Secure » click "UPDATE".
3. Clear F-Secure Mobile Security app cache: Clearing cached data will force your app to retrieve the latest data directly from F-Secure servers.
   1. On Android, goto Settings » Apps » Select "F-Secure Mobile Security" » click Storage » click "Clear Cache".
4. Check F-Secure app permissions. If any of these permissions required to use your device's features are disenabled, F-Secure might not work.
5. Uninstall and reinstall F-Secure. If nothing else has worked, completely uninstall F-Secure then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing F-Secure not working

2. Fix F-Secure Server issues & Internet Connection

1. Check network connection: An unstable Internet will make F-Secure be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to F-Secure not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, F-Secure may not be able to connect to the Internet when running in the background.