Published by ForexChief Ltd. on Oct 9, 2024

contact Broker xChief - Trading Chat with our AI-based Broker xChief Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Broker xChief?



characters left:

Why chat with our AI Broker xChief Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Broker xChief.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Broker xChief - Trading image 1   contact Broker xChief - Trading image 2


What users are saying

1. The support team can't even reply to my email.Great app, everything seems to be working fast and fine,i was verified the second day instead of the third...There's room for improvement buh it's still cool as it is... The web interface is so much cooler.Although this is my first experience with the ForexChief broker, it is very easy to register and use the application.

2. I encourage retail traders to try out this easy to use app from forexchief.Excellent app, though needs to include all the left parts which demand web services.

3. I know there are number of trading apps out there however this one... FOREX CHIEF, is indeed the chief of Forex, had an error initially and it was fixed very speedily.

4. Thank youThe app is good overall but I want more options and sometimes there's a bug when logging in but other than that I have no issuesUseless app.

5. I was wrong and now I love itVery simple to use and quite effective in uploading data.

6. My first impression of them have been changed, and I am not proud to say.

7. After creating and verifying my account they denied me to access it.

8. Awesome!Got verified in less than 24hrs.

9. Lovely experience.

10. No ads interference.

11. Fastest ever.

Steps to Troubleshoot & Fix Broker xChief Issues

1. Fix Broker xChief Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Broker xChief: Restarting the app will resolve most errors.
  2. Update the Broker xChief App. Here is how:
    1. On Android goto PlayStore » Search for "Broker xChief" » Open Broker xChief - Trading » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Broker xChief » click "UPDATE".
  3. Clear Broker xChief - Trading app cache: Clearing cached data will force your app to retrieve the latest data directly from Broker xChief servers.
    1. On Android, goto Settings » Apps » Select "Broker xChief - Trading" » click Storage » click "Clear Cache".
  4. Check Broker xChief app permissions. If any of these permissions required to use your device's features are disenabled, Broker xChief might not work.
  5. Uninstall and reinstall Broker xChief. If nothing else has worked, completely uninstall Broker xChief then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Broker xChief not working


2. Fix Broker xChief Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Broker xChief be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Broker xChief not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Broker xChief may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!