Contact GuideOn Military Customer Service

Why should I report an Issue with GuideOn Military?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of OneDot Solutions LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Find where you need go, get directions, contact information, informative websites, social media links, and military community relevant content with GuideOn. Search by Bldg. # or keyword for locations, resources, units, graduations and more on and around military installations.

2. GuideOn is a "by our community, for our community" app created and managed by a military spouse and greatly enhanced by thousands of user contributions.

3. All users can easily contribute to the growing content by submitting adds and edits for review through the "+" icon on the dashboard.

1. If they give you just a building number itll give you actual street address which is great, just use the address and use google maps since itll take you out of your way and bring you back to get somewhere on base.

2. If I could find everything I was looking for I'd give it 5 stars 🌟Very useful for finding places based on building numbers.

3. Please fix this!!!The app is very useful, but find that a lot of the building numbers (Ft Benning, GA) are not found when using the app.

4. All info seems to be a snapshot of ~2015It's good to get actual address for a building number.

5. Once you are base use google maps since it may take you in a restricted gate without a visitors center.I've been using guide on for awhile, as of recently the app doesn't take me where I need to go.

6. Please fix the problem.Prompt response and exact location.I've emailed a correction about a demolished building and 1 about a duplicate and wrong location on Ft Stewart.

7. I put in building numbers at Camp Humphreys and the end search is ALWAYS "no results" and I know for a fact that building stands.

8. Whenever I put in a building number, depending where I'm at it will only take me to two different locations.

9. The navigation feature saved me countless hours getting around Fort Benning.

10. It's a waste of memory, opens risk to malware, and every app that has those types of ads prioritizes loading a garbage ad rather than the content needed.

11. If I use their gps it takes me all over the place when I could've stayed on main road and cut time in half with Google maps.

1. Fix GuideOn Military Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GuideOn Military: Restarting the app will resolve most errors.
2. Update the GuideOn Military App. Here is how:
   1. On Android goto PlayStore » Search for "GuideOn Military" » Open GuideOn Military » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GuideOn Military » click "UPDATE".
3. Clear GuideOn Military app cache: Clearing cached data will force your app to retrieve the latest data directly from GuideOn Military servers.
   1. On Android, goto Settings » Apps » Select "GuideOn Military" » click Storage » click "Clear Cache".
4. Check GuideOn Military app permissions. If any of these permissions required to use your device's features are disenabled, GuideOn Military might not work.
5. Uninstall and reinstall GuideOn Military. If nothing else has worked, completely uninstall GuideOn Military then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GuideOn Military not working

2. Fix GuideOn Military Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GuideOn Military be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GuideOn Military not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GuideOn Military may not be able to connect to the Internet when running in the background.