Contact FluentU Customer Service

Why should I report an Issue with FluentU: Learn Language videos?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FluentU to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It is slightly better than a more well known competitor, duolin**, and the addition of the YouTube videos are great, but it's not enough to cost almost 3x as much! If they cut the price in half, it would be 5 stars and a keeper..I just can't justify the price premium for a half star advantage.It's a useful app, but there are inconsistencies in the way some particles are transliterated.

2. If I hadn't already studied Japanese, things like that would puzzle and frustrate me.This app has a great concept and fairly good execution.

3. Two stars because the app seems pretty decent while online, but c'mon airplane mode is critical use case when you're traveling to a foreign country.BEST LANGUAGE APP PERIOD.

4. Would recommend! Update: I had to drop it down one star because not enough content is released to keep up with my pace of study.

5. I ended up just watching netflix dramas with dual subtitles.It's great...but expensive! It's great as long as you have the basics down.

6. you're watching youtube videos mostly ads, trailers, public announcements and a few songs.

7. For example, in the very beginning lessons, wa (subject marker) is written as ha because that's the character used for it; however, in later lessons one is supposed to unput wa, and no explanation is offered for the change.

8. Also try Tandem to speak.A very good daily adjunct to your total Spanish learning program.

9. Duo and Rosetta are AWESOME but you realize that even if you're doing amazing in those, you can't keep up with a conversation in real speed.

10. The most valuable videos are people talking casually on the streets where you get to hear shortcuts and slangs, and there are very few of those.

11. I've already listened to all of the intermediate and advanced videos available for a couple weeks now.

1. Fix FluentU Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FluentU: Restarting the app will resolve most errors.
2. Update the FluentU App. Here is how:
   1. On Android goto PlayStore » Search for "FluentU" » Open FluentU: Learn Language videos » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FluentU » click "UPDATE".
3. Clear FluentU: Learn Language videos app cache: Clearing cached data will force your app to retrieve the latest data directly from FluentU servers.
   1. On Android, goto Settings » Apps » Select "FluentU: Learn Language videos" » click Storage » click "Clear Cache".
4. Check FluentU app permissions. If any of these permissions required to use your device's features are disenabled, FluentU might not work.
5. Uninstall and reinstall FluentU. If nothing else has worked, completely uninstall FluentU then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FluentU not working

2. Fix FluentU Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FluentU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FluentU not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FluentU may not be able to connect to the Internet when running in the background.