Contact 5NEWS Northwest Arkansas Customer Service

Why should I report an Issue with 5NEWS Northwest Arkansas?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TEGNA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Stay up-to-date with the latest news and weather in the NW Arkansas & River Valley areas on the all-new free 5NEWS TV app from KFSM.

2. Our app features the latest breaking news that impacts you and your family, interactive weather and radar, and live video from our newscasts and local events.

3. This is the official app of 5NEWS and 5newsonline. com, the CBS affiliate serving the NW Arkansas & River Valley areas. Got feedback?

4. Let us know how we can make this the best app experience for you!

5. Send us a note at appfeedback@tegna. com.

1. I was unable to read the article because of that! Can you fit all the words on the one main screen that you can just scroll down and read please? Thanks! 🙏🏼✌🏼❤️I really only like the app for weather and I feel like when the app switched I lost so much! I cant select follow me like I used to and have to change the location for the area I am in at the time.

2. So then you're stuck with trying to search for it... Yeah, good luck with that.Hey I love 5 news and I love the app up until today! There was a story about a missing 11-year-old in Fort Smith..you can't even read the article because it goes off of the right side of the screen you try to move the screen over to read it and it slides over to a freaking ad.

3. I also hate that I have to wait for the news page to load then click on another page before I can see the weather.

4. 5News is the best weather station, so PLEASE fix your app!Up to date information that gives me what I need as far as news, weather & traffic.

5. I love 5he fact that the news reporters, cast and weather meteorologist are down to earth.

6. Also won't let me get only weather notifications without news notifications.

7. Great weather and news stories.

8. I wished I would have never deleted the old app! I am also annoyed about losing my weather bar in the notifications sections.

9. I don't want to be alerted about every depressing thing that happens in NW Arkansas all day long, I just want to know when severe weather is coming.

10. I only want push notifications for weather-- not all the negative news blowing up my phone.

11. Just not user friendly for me.It keeps changing my default weather location back to Fayetteville almost daily.

1. Fix 5NEWS Northwest Arkansas Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 5NEWS Northwest Arkansas: Restarting the app will resolve most errors.
2. Update the 5NEWS Northwest Arkansas App. Here is how:
   1. On Android goto PlayStore » Search for "5NEWS Northwest Arkansas" » Open 5NEWS Northwest Arkansas » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 5NEWS Northwest Arkansas » click "UPDATE".
3. Clear 5NEWS Northwest Arkansas app cache: Clearing cached data will force your app to retrieve the latest data directly from 5NEWS Northwest Arkansas servers.
   1. On Android, goto Settings » Apps » Select "5NEWS Northwest Arkansas" » click Storage » click "Clear Cache".
4. Check 5NEWS Northwest Arkansas app permissions. If any of these permissions required to use your device's features are disenabled, 5NEWS Northwest Arkansas might not work.
5. Uninstall and reinstall 5NEWS Northwest Arkansas. If nothing else has worked, completely uninstall 5NEWS Northwest Arkansas then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 5NEWS Northwest Arkansas not working

2. Fix 5NEWS Northwest Arkansas Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 5NEWS Northwest Arkansas be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 5NEWS Northwest Arkansas not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 5NEWS Northwest Arkansas may not be able to connect to the Internet when running in the background.