Contact Filo Tutor Customer Service

Why should I report an Issue with Filo Tutor: Teach 1-on-1 Live?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Filo Edtech Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Filo tutor online learning app personalized for CBSE, ICSE & State Board students.

2. Filo tutor provides a wide range of study materials like - NCERT Solutions, Previous Year Question Papers, CBSE Notes, Important Questions, and much more.

3. Filo tutor is an online classes app to help students with homework, questions & concepts.

4. Online Tutors - Solve questions, class homework, physics, chemistry, maths, biology tutor.

5. We cater to all types of homework solutions and homework help, for maths, IIT doubts, CBSE, biology, CBSE books, neet preparation, IIT jee test series, physics jee.

6. NCERT Solutions is very important for CBSE students since the NCERT Syllabus guidelines.

7. Become an online tutor on the Filo tutor app and earn up to Rs 20,000+ per month.

8. Teach students from CBSE Class 8th to Class 12th.

9. We are on the mission to make the online study experience easy and smooth for students.

10. Work from home or anywhere and teach students online.

11. We cover a very wide range of syllabus from the CBSE Board, ICSE, and State Boards.

1. Very big amount of time I wasted in this App and earn few.Initially it was good , but this recent last update added the feature of accepting the question , that the pop up for accepting the question appears after the 2-3 seconds ! This is not working for what purpose it was added! This was added for giving sufficient time before accepting the question but it is not working properly and always show "accepted by another tutor !! This is not okey! Very bad !!It is not a very trustable application.

2. You need to complete the session to be verified to get calls, but if I don't get any calls, then how I am supposed to achieve this total waste of time if you are not verified didn't make any sense to me now a lots of mental stress that's a compliment for sure don't installInitially this app was very nice.

3. When I email the filo team they said my account has been blocked because of low ratings but how this can be possible..when I didn't received a single call 😡😡Previously the app was working very well.

4. I want to give 5 stars but present condition made me marks 1.This is really worsen app ,,, there is no such knowledgeable teacher are available due to it and also day to day subscription price is going to be so much expansive,,as for my experience plz I would like to suggest u don't go along with this app.. thanksOverall the app is good.

5. Please do credit tutors not on number of calls but also on ratings and dedication.

6. I keep waiting for calls but no calls.. it is wastage of mine time and money.

7. But some students r really irritating, they came here only for fun without any relevant question and makes tutor ratings down.

8. If you don't provide me any calls then how can we improve our rating and get verifiedI have joined this app and when I completed all my steps.

9. When ever login there is not a single call coming either random or by favourite students.

10. Then till 7 days i didn't received a single call from student.

11. Giving complain to customer support team but from there also no response.New update is worst.

1. Fix Filo Tutor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Filo Tutor: Restarting the app will resolve most errors.
2. Update the Filo Tutor App. Here is how:
   1. On Android goto PlayStore » Search for "Filo Tutor" » Open Filo Tutor: Teach 1-on-1 Live » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Filo Tutor » click "UPDATE".
3. Clear Filo Tutor: Teach 1-on-1 Live app cache: Clearing cached data will force your app to retrieve the latest data directly from Filo Tutor servers.
   1. On Android, goto Settings » Apps » Select "Filo Tutor: Teach 1-on-1 Live" » click Storage » click "Clear Cache".
4. Check Filo Tutor app permissions. If any of these permissions required to use your device's features are disenabled, Filo Tutor might not work.
5. Uninstall and reinstall Filo Tutor. If nothing else has worked, completely uninstall Filo Tutor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Filo Tutor not working

2. Fix Filo Tutor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Filo Tutor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Filo Tutor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Filo Tutor may not be able to connect to the Internet when running in the background.