Contact FilmLab, Customer Service

Why should I report an Issue with FilmLab, for analog flilm?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Develop and Fix, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whether you're an active film photographer who wants to share your latest roll of film on social media, or a family archivist with a box of old negatives to look through, we hope FilmLab will make your workflow easier and more fun.

2. FilmLab uses custom image processing to seamless combine multiple photos from your device's camera for maximum detail.

3. That piece of film was in a specific place at a specific moment in time, and it captured the light as a permanent image using nothing but science and chemistry.

4. Once you're happy with your proof sheet or image, you can save it to your Gallery, and from there share on social media or do further editing using any photo editing app you have installed.

5. FilmLab makes it easy to view and digitize film negatives.

6. FilmLab's camera makes it easy to inspect negatives, with a live preview showing what they'll look like as positives.

7. FilmLab includes modes for color negative, black and white negative, and color positive.

8. It also provides tools for rotating and flipping the image, and adjusting exposure and color balance.

9. All you need is your film, your Android device, and a light table or other back light.

10. Each film image is unique and special.

11. If you want to save or share an image, tap the capture button.

1. The only missing addition would be to add option to choose another camera available in my phone (Tele lens shoul allow get bigger picture of the slide).it's really quite good, especially for colour negatives.

2. This works great as a loupe for me since live preview works great! The app quickly turns to mud when trying to actually capture the negatives.

3. For color negatives, not only does the contrast get flattened, it badly color casts.Unusable. I originally purchased this on a Pixel 2, I believe, re-attempted the app on Pixel 4, then on Pixel 6 Pro.

4. this is the first time I've found a phone scanning app that might actually replace my regular negative scanning workflow.If the auto works, it works.

5. Ive tried colour and black and white negatives and dont get good results.

6. The preview image isn't promising of end results as the "positive" color is completely warped and so low resolution there's no way to tell if it's in focus.

7. Resolution with digital zoom is very low.three major drawbacks on Android version of filmlab.

8. It will not focus closer than 6 inches away and when I press the capture button I get severely reduced contrast capture.

9. Galaxy Note 8It's a little tricky, but when you adjust it right it makes excellent positives of old negatives.

10. The other 1 out of 5 doesn't seem to capture anything.

11. 1- filmlab app must be quit and opened with each picture.

1. Fix FilmLab, Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FilmLab,: Restarting the app will resolve most errors.
2. Update the FilmLab, App. Here is how:
   1. On Android goto PlayStore » Search for "FilmLab," » Open FilmLab, for analog flilm » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FilmLab, » click "UPDATE".
3. Clear FilmLab, for analog flilm app cache: Clearing cached data will force your app to retrieve the latest data directly from FilmLab, servers.
   1. On Android, goto Settings » Apps » Select "FilmLab, for analog flilm" » click Storage » click "Clear Cache".
4. Check FilmLab, app permissions. If any of these permissions required to use your device's features are disenabled, FilmLab, might not work.
5. Uninstall and reinstall FilmLab,. If nothing else has worked, completely uninstall FilmLab, then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FilmLab, not working

2. Fix FilmLab, Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FilmLab, be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FilmLab, not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FilmLab, may not be able to connect to the Internet when running in the background.