Contact Glacier Family Banks Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. I can't get my bank's automated phone system to work either...they keep saying my PIN is wrong even though I'm 100% sure not... so I haven't even been able to look and see if my paycheck has been deposited yet.

2. I mean I have to move the camera, manually, to frame the check, do you really need auto-shutter? Other banking apps can enable manual shutter control as default.

3. I've gone to my local branch to try and get access but they just go "well we don't know how the glacier app works so we can't help you, contact their customer support." There is no resolution in sight.

4. Qay too often when I try to log in to check my account balance I get a message saying "our system is currently operating offline..." so I'm not able to see up to date info on my account.

5. I found it only works on the front screen when the phone is folded as a previous reviewer said.

6. remote check deposit it works ok for checking on my accounts and doing transfers.

7. Also would be nice if Mobile Deposits would show up quicker than they do (24 to 48 hrs), and have more info than just the amount, like perhaps an image of the front of the check.

8. The mobile app was my primary way to access my account so it's frustrating something that's meant to help me barely even works.

9. I tried the re-start phone / reinstall app on my old phone, it didn't resolve the issue.

10. if it's intentional, you need to give people warning before locking them out of their account until they can reset their password.

11. Tried eamial customer service, haven't gotten a single reply out of 30+ emails.

1. Fix Glacier Family Banks Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Glacier Family Banks: Restarting the app will resolve most errors.
2. Update the Glacier Family Banks App. Here is how:
   1. On Android goto PlayStore » Search for "Glacier Family Banks" » Open Glacier Family Banks - Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Glacier Family Banks » click "UPDATE".
3. Clear Glacier Family Banks - Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Glacier Family Banks servers.
   1. On Android, goto Settings » Apps » Select "Glacier Family Banks - Mobile" » click Storage » click "Clear Cache".
4. Check Glacier Family Banks app permissions. If any of these permissions required to use your device's features are disenabled, Glacier Family Banks might not work.
5. Uninstall and reinstall Glacier Family Banks. If nothing else has worked, completely uninstall Glacier Family Banks then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Glacier Family Banks not working

2. Fix Glacier Family Banks Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Glacier Family Banks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Glacier Family Banks not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Glacier Family Banks may not be able to connect to the Internet when running in the background.