Contact Felicita Coffee Customer Service

Why should I report an Issue with Felicita Coffee?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Felicita Coffee to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. tools . without a fuss. your scale from shutting down during coffee brewing.

1. I'm using Android 7 and the App is pretty much useless to me which defeats the point of having bought the scalefor those of you struggling to connect your felicita scales to your android phone i believe you need to download this app, make sure the scales are switched on, then turn on bluetooth you do not need to to connect to "FELICITA" through bluetooth settings, next open the felicita scales app in the top right there is a retry button press this and it will connect to the scales you will then see the scales battery life icon instead of the retry button.

2. But just need some polishing and refining go make the app more presentable (e.g typo), and also let the user to manually stop the recording so we can know the total brew time.Although the scale provides the necessary features for espresso and is worth it at the price point, the App does not pair consistently with the scale via Bluetooth.

3. Why does a coffee scale need access to my microphone, camera, and contacts? Uninstalled.For some reason the app has stopped loading for me and im using the latest android firmware.

4. Won't connect immediately but click on retry on top right and battery symbol will appear meaning its connected.At first I couldn't connect in Android, turns out that you MUST turn on location and Bluetooth.

5. Accept the user agreement android will then ask to grant permission to connect via bluetooth and access to files and photos (click allow while using app).

6. What for to have a feedback button but it is no function ?Figured out the App will only connect to your scale if location settings is turned on.

7. You need to download the app switch on the scale then switch on location, thereafter tap on the app and a user agreeement will pop up in chinese.

8. Doesn't pair with the scale via Bluetooth either so on a basic and fundamental level this app is a complete and utter failure.The scale was very good and premium feel.

9. I'd spit on this app if it was something tangible.The app works, it pairs with my incline scale and I am able to record my recipe, and can practice my pouring skill with the graph function.

10. There's no need to connect in the Bluetooth setting of the phone, just directly scan in the app itself.

11. Worse than awful... Defaults to Chinese and the user interface doesn't work so you're unable to change the language.

1. Fix Felicita Coffee Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Felicita Coffee: Restarting the app will resolve most errors.
2. Update the Felicita Coffee App. Here is how:
   1. On Android goto PlayStore » Search for "Felicita Coffee" » Open Felicita Coffee » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Felicita Coffee » click "UPDATE".
3. Clear Felicita Coffee app cache: Clearing cached data will force your app to retrieve the latest data directly from Felicita Coffee servers.
   1. On Android, goto Settings » Apps » Select "Felicita Coffee" » click Storage » click "Clear Cache".
4. Check Felicita Coffee app permissions. If any of these permissions required to use your device's features are disenabled, Felicita Coffee might not work.
5. Uninstall and reinstall Felicita Coffee. If nothing else has worked, completely uninstall Felicita Coffee then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Felicita Coffee not working

2. Fix Felicita Coffee Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Felicita Coffee be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Felicita Coffee not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Felicita Coffee may not be able to connect to the Internet when running in the background.