Published by Facebook on Nov 6, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Facebook?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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What users are saying

1. If you browse through several items, you have to hit the back button through all of them to return to the search window, you can't unsave search items, search notifications doesn't work, filters don't work well either, you can't tell whether you save or unsave an item, it annoying categorizes items for you, there isn't an easy way to remove sold items from saved list.I just noticed that I sometimes have no option to delete photos.

2. Where's the common sense?The app has not worked right in MONTHS! Videos won't play, pictures don't load, search just buffers with gray screen, notifications won't show, randomly just shuts down etc...I have sent SEVERAL bug reports and even on those it won't upload the attachment showing what's wrong.

3. I've sent bug reports to Facebook several times over the last several months, but they do not care, and it's still an issue.I am unable to click on any videos I come across on my feed.

4. Update: the search box was bringing up results this morning, now nothing.. it says no results found even though the same results came up an hour earlierThe dating part isn't that great.

5. Why have the settings option for distance if it isn't going to work? They only let a small portion of users use the dating section of the app.

6. I decided to try it again, but the algorithm of what shows in your feed is so frustrating and ends up only showing activity from 5 people and the rest is ads.

7. What is the point of using this to stay connected when you can't find what people are up to! Plus a whole mess of other issues.

8. The option to set it for people close to you doesn't work they show you a mix of close people and far.

9. Also it only shows some comments on posts and you have to change the setting to "all comments" for every single post you view.

10. For one example, I follow a page for severe tornado weather alerts, and I want to be notified immediately when this page posts updates, but I'm not.

11. My notification will say it's from a few minutes ago, then when I click said notification, the post date says it was posted several days prior.

Steps to Troubleshoot & Fix Facebook Issues

1. Fix Facebook Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Facebook: Restarting the app will resolve most errors.
  2. Update the Facebook App. Here is how:
    1. On Android goto PlayStore » Search for "Facebook" » Open Facebook » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Facebook » click "UPDATE".
  3. Clear Facebook app cache: Clearing cached data will force your app to retrieve the latest data directly from Facebook servers.
    1. On Android, goto Settings » Apps » Select "Facebook" » click Storage » click "Clear Cache".
  4. Check Facebook app permissions. If any of these permissions required to use your device's features are disenabled, Facebook might not work.
  5. Uninstall and reinstall Facebook. If nothing else has worked, completely uninstall Facebook then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Facebook not working


2. Fix Facebook Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Facebook be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Facebook not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Facebook may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Izzul

Saya tak boleh nk long in

— 3 years ago by James keeney

Delete any and all accumulated data from my account . No longer trust Facebook. Politically motivated thug organization !

— 3 years ago by Hoka awomi

I forgot my password and I didn't get facebook code so please help me

— 3 years ago by Artavarn Wagner

Can't login. Account hacked and email.

— 3 years ago by Leslie L Phillips

Delete my Facebook account

— 3 years ago by ELAINE CRISTINA FRANCISCHINI

Bom dia, o meu login no Starmaker é pelo Facebook, mas não estou conseguindo acessar o starmakerStudios, Da uma mensagem de erro, mas eu sempre acessava para introduzir as músicas na plataforma. A msg diz que URl bloqueada, o Url usado não esta na lista de liberação das configurações do Aouth... Por favor me ajudem, preciso trocar o celular, mas não posso, porque não tenho como logar novamente o Starmaker.

— 3 years ago by Rashid

Respected Facebook, I had a Facebook account with email id goodthings9169163@redacted. Facebook account is disabled /deleted now... I want that account back, even I am not able to sign up Facebook with my gmail id good things9169163@redacted. I used this Facebook to mine in pi network for one year. Now , when my phone got formatted,for sign in they are asking for login through Facebook...please reactivate my account...please😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭

— 3 years ago by Catherine Cumin

1 bouteille de rosé

— 3 years ago by Udeme Victor

I withdrew 0.008833 eth for 2hrs now from my klever. It's showing me unconfirmed transaction up till now and I want to cancel the transaction. Please how do I do it? I'm so so desperate for it.

— 3 years ago by Anbarasi collection

I'm good

— 3 years ago by Roshan kaji basnet

I can't understand this app First I want to login with facebook and It didn't work out and I login with username and they say login with facebook

— 3 years ago by [email protected]

I'm unable to log in to my Go2bank bank online with my application, it responds is login error

— 3 years ago by marshaunta

you blocked my Facebook website

— 3 years ago by Ahmed

Bonjour à vous un simple juste j'estime De votre part Pour la population de feesback Pour le changement stard ex... Un simple chèque pour lequel vous devez Adresse 15 cours de la république 93290 tremblay en france Département ile de France Seine-Saint-Denis France Merci pour attention

— 3 years ago by Mutallib

Hello Please I need help I swarp freecoin to tron but now six hours no tron no free coin, and the transaction detail is showing that it was done successful.

— 3 years ago by Ace

I followed you on Facebook and invited friends plus showed my prize can I have tokins now

— 4 years ago by Frank

Hello I’ve been trying to receive a confirmation code but it’s not delivering to my email

— 4 years ago by Sammy Pearson

Can't seem reaster on wella

— 4 years ago by Ralph lee Vaughan

I have a issue getting a code to signup an account. Please how do I do that?

— 4 years ago by Josephine Ann chartier

Hello dear Willa Customer service, Please I'm trying get sign up on Willa application but there's no way i can get the secret code you're asking, please how can i get this code. Please I'll be glad if you can help me with this on time. Because i can't wait to sign up this App. Kindly get back to me through this mail. Thank you. Josephine A. Chartier.

— 4 years ago by Olamilekan Usman

3000$usd worth of heco chain was sent to my bitkeep account and the coin did not appear I was just notified with a meaaage

— 4 years ago by Awais

Kuch b

— 4 years ago by Laura Volcīte

Good evening! I can't conect my daugters WiFi watch with your aplicaton. Almost week l have text WITHDRAWAL. I was registred hers watch IMEI 869609036364386 and l can't get to next Level.. After that in you aplicaton i see Devices waiting for authorizaton... What l did wrong? All the Best, Laura

— 4 years ago by Sandeep

I have pay 990 rs but not open app I was bended Id no 111226016 pls open

— 4 years ago by Henstone

can t login

— 4 years ago by Jemar bartolay lastra

Claim payment

— 4 years ago by Dumond

Bonjour à toute l'équipe. Tout d'abord, je tiens à vous remercier pour se que vous faites pour nous mais, le problème qui m'amène près de vous aujourd'hui c'est l'application Google authentificator. Je l'ai utilisé pour sécuriser ma page Facebook mais quelques temps après j'ai du réinitialiser mon téléphone et depuis ce temps, quand j'entre les codes ils ne fonctionnent plus. Quand je synchronise la date et heure, ça dit : (impossible de synchroniser car le service est déjà synchronisé avec les serveurs Google.) S'il vous plaît aidez moi à avoir accès à mon compte Facebook qui est le suivant. . . . . renedumond1@redacted Mot de passe : PAULjean1996 ? Tel: 237 695 95 33 11 . Merci d'avance

— 4 years ago by Muhammad Iftikhar

A few days ago my eitarmana number was blocked and i forgot my password and i could not access to my acount please guide and reactivate my acount

— 4 years ago by Scaholdb

Two months I have not received any of my order

— 4 years ago by Beverly Jones

I am having problems submitting my entries for Facebook Viewpoints for the past 24 hour time period (Task 3). This is the second time this has happened on a program. The previous time was on one of the pronunciation programs. I couldn't find a place to report it so lost out on points for that program. Thank you for your help!

— 4 years ago by Ronald Scarafone

I would love to fined a puppet pine plug IN one LIKE M PUPPET DO YOU KNOW WHAT WELL WORK PLEASE HELP

— 4 years ago by cynthia anderson

please cancel right now dont want this

— 4 years ago by Meer Murtaza

Dear sir I have played 2048 cards game but I have stil didn't receive my payment 500 dollars plz quick resend me my amount in my paypal account

— 4 years ago by Connor Noble

Hi, I've recently had my account placed on a 30 day ban and while I do not wish to dispute this I would like to know whether previous comments will be looked at now or it will only be things posted once the ban is lifted? I am looking to start a career streaming through Facebook and wouldn't like previous comments to have a negative impact on this. Please could someone advise how I should proceed? Thanks

— 4 years ago by TEO THUAN KHOO

9G7Q-24D5-9999-2426 this is my promotion code

— 4 years ago by TEO THUAN KHOO

Hi, I am Mr Teo THUAN KHOO. I order 1 Solid State Drive 1 Tb on 9 /2 /2021. But, I only received the 512mb Solid State Drive instead of 1 Tb SSD. Can you please contact me via email or phone number 0138638119 immediately. Tqvm

— 4 years ago by Alex

Love you

— 4 years ago by Jeff van thomme

Mobdro Stopped working doesn't Load data

— 4 years ago by Jeff van thomme

Mobdro Stopped working doesn't know data

— 4 years ago by Pankaj yadav

Sir Mera tron link pro ka mnemonic no. Ka backup lena he trom link app install krte time me nhi le paya tha Or sir mere wallet ka password bhi miss ho gya he sir plz mera password meri mail id py42201@redacted  pr send kr dijiye Mere wallet ka name pankaj yadav hai

— 4 years ago by judy marish

this is a scam company

— 4 years ago by Pankaj yadav

Sir Mera mnemonic no. Ka backup lena he from link app install krte time mene nhi liya tha Or mera password bhi miss ho gya he sir plz mera password meri mail id py42201@redacted pr send kr dijiye Mere wallet ka name pankaj yadav hai

— 4 years ago by Anis Pawne

Tarassud otp not coming

— 4 years ago by Johnson Adeojo

Reference Nr.189369299 I've been submitted all the required information by Amazon Flex past 3 weeks and I haven't hear anything, but something keeps showing on my app that there haven't new delivery in my area that I should be checked my email time to time, but my app have been showing same thing past 3 weeks... please I want guys look into my account so that I can started my delivery thanks

— 4 years ago by willi

alles gut

— 4 years ago by David

I’ve made profits on my Fbs real mt5 account but the same amount appearing on my mt5 is showing up in cents on my fbs account so it’s actually looking impossible to withdraw it, since it’s just saying not enough money but the money is in my trades. How can this money appear properly for me to withdraw and not in cents?

— 4 years ago by Raya

I have a issue with duo mobile I format my I phone 11 and now I can t have access to Facebook because I don’t have access to DJ mobile any more and I was not saving in iCloud

— 4 years ago by William Corrigan

watch did not record sleep

— 4 years ago by Hannah Lee Jimenez

I cannot sign up in Khumu, I'm from Philippines by the way. Kindly respond on my email.

— 4 years ago by Sabrina LOMEL

Oups. Mon message ne vous serait pas parvenu ? Alors je réitère. Une plateforme pour que la culture reste libre et vivante. J'adhère et me demande si le livre que je viens d'auto publier pourrait y trouver une petite place ? Je pourrais vous l'envoyer pour que vous preniez connaissance de son contenu ?

— 4 years ago by Katie Sredersas

Do NOT do business with a mobile bank called Monifi!!! They are scammers! I made a small deposit with them and then I couldn't get ahold of them and I was never allowed onto the app again. Nothing but thieves!!!

— 4 years ago by Son nguyen

This email mail is no longer used snguyen0622@redacted so please send me a feedback that I just ordered through new email songuyen062270@redacted

— 4 years ago by Rogers Benjamin

Why did my face got blocked?

— 4 years ago by Abraham

Please Royal mail is traying to fool me because they took my iterms and they sead they have delivered it to me but I did not receive anything like my iterms I order thanks

— 4 years ago by Izibekien Emmanuel Tovieyi

Am an artist in Yenagoa, Nigeria. If am able to have 10000 streaming after verification and acceptance. Can I be receiving revenue from my every 1000 streaming

— 4 years ago by CliftonJonesIII

Someone has hacked my account by changing my email and password! Help me to restore my account ty in advance! 919-302-7717 CliftonJonesIII

— 4 years ago by Mengesha

Send my order

— 4 years ago by ruth pinter

I only ordered 20 photos! via promotional buy 10,get 10 free. There was duplicates and possibly photos not intended.

— 4 years ago by Hugo Magdonelle

Bonjour, Je n arrive pas à supprimer mon compte Facebook

— 4 years ago by Sandra Gaeta

ive purchased from good novel 2 novels. I can not continue because one of the says there are no more chapters in the middle of reading this book, and the other states chapters in progress. They also want me to rate and reward the authors for unfinished published literature. Ive have spent over $80, plus rewards, given comments and rated them several times. Your site allow thus company to display these book, which is supposed to be a free site, but after a few chapters they start requesting coins to be purchased in order to continue. Im fine with some of this, they should be paid for their labor of translating thses book from Chinese to English, but I'm not fine with the constant interruption of having to reward someone, make comments or rate unfinished literature, especially if I've already paid. It seem you apparently condone fraudulent acts, theift and unscrupulous methods to scam the public. If I'm not going to be able to continue, then pls refund all my money, do not allow them to remain on your site. This also applies to the other app, "read me"" which has done the same thing. I've been waiting for 3 days now to continue reading from both sites, ive contacted their customers service and complained, but have not gotten any response since I've given them a low rating and won't Reward unfinished work. What now, how are you going to help resolve thus

— 4 years ago by Bukola Odelana

I order since November I have not yet receive my order this is the first time I will use this website I was not happy

— 4 years ago by Kenneth Fullard

I put in the wrong amount of money into last weeks selection but didn't make a pick, when do I receive my funds back?

— 4 years ago by André Richard

Je vous ai signalez le problème il y a 2 jours et je n'ai toujours pas de réponse. il est impossible pour moi de regarder les séries ou films en Français. je vous rappelle que j'ai payé le service pour une année et pas seulement pour deux mois. moi qui recommande votre plateforme à mes amis , je crois que je vais changer d'idée. merci de lire et réparer . André Richard

— 4 years ago by André Richard

je n'ai plus le service en Français sur mon application. Merci de rétablir.

— 4 years ago by Andreas Dios

Ich reise bei ihnen in Spanien am 27 December und nachmittags ein und fliege am Abend nach Zürich weiter bitte schauen Sie auf der Liste Costa Rica ist es ob28 auf der Liste Llegaré a España con ustedes el 27 de diciembre y por la tarde y continuaré volando a Zúrich por la noche, mire en la lista Costa Rica está ob28 en la lista Please send my the QR Code andreasdios@redacted My code: https://spth.gob.es/recover/72f0eab5-0224-45a2-aba4-ef56a5f3ee91

— 4 years ago by Denise

Nice to have a best friend ❤️😊

— 4 years ago by Andrew Stinson

I cant get thug life back.

— 4 years ago by Johansen

Johansen

— 4 years ago by jutt usman

03002203076 this my Facebook login number my account was disabled please check my issue

— 4 years ago by [email protected]

Word calm dream game bingo Facebook jodiane leblanc

— 4 years ago by Snjezana

Sehr geehrte Damen und Herren Mein Paket konnte leider nicht zugestellt ‪680202551879‬ werden und wird an Sie zurück gesendet ich habe die DHL angerufen und die haben mir gesagt das ich sie kontaktieren soll um zu klären was man jetzt machen kann ich würde gerne diese Palette haben sie war ein Geburtstagsgeschenk. Über eine schnelle und positive Rückmeldung würde ich mich sehr freuen Und danke im voraus. Mit freundlichen Grüßen Maja stevanovic

— 4 years ago by Divine

HIII MGA GUYS

— 4 years ago by Kyfran

Hola

— 4 years ago by Zubair Sarwar

Dear Sir My Facebook id has been put in immemorial state and locked . I am a alive and living person . I live and work in Karachi Pakistan . Please restore my account ...

— 4 years ago by tammy NANCE

are u part of facecast alot going on there is people starting with me and 11year olds on this app men is jacking off to these little kids

— 4 years ago by tammy NANCE

are u part of facecast alot going on

— 4 years ago by muriel rongrais

déçu de votre attitude et des vols d'artiche honteux alors la je vais surement pas me laisser faire tout la commande vas pas les écouteurs sans fils c vide les basket c pas du tout sa le sweat non plus alors vous rembourser sinon je dépose plainte aujourd'hui et je ne suis pas la seule la chemise mikey vous m'avez jamais rembourser la aussi honteur

— 4 years ago by Ahmed

What

— 4 years ago by Suwnda

Kembalikan akun ini, starmaker agarsayabisa gabung family. Terimakasih

— 4 years ago by Dean Cossey

Hi I pursued Carly I’ve had 2 payments come out can you tell me if I have bought too or if one is for the adaptor and one for the subscription or if I need to buy the adaptor still as it doesn’t say anything about one being sent out thank you Get Outlook for iOS

— 4 years ago by Pat Hassien

Please delete the account for Patricia Hassien! I have deleted Kica account

— 4 years ago by André Richard

bonjour , j'ai acheté un abonnement pour une année il y a un peu plus d'un mois . Je suis incapable de choisir URL HUHU.TO et rien ne fonctionne plus. pouvez vous m'aider. Merci André Richard

— 4 years ago by Abdirahman Ahmad

Ur comdevice was infected with my prog. Exploiting yr web browser downfall this was achieved. Having absolute entry in ur device, I shot a vid thru your webcam where u tickle yr wiener. All the enquiries from your email have been downloaded off by myself and I accessed to yr social networking sites. My e-purse is (bc1qdt299cvpmtwm4232942uyt0xcfee2vj498skep) and there you should transfer 0.03 Bitcoin, and then I will delete all the blackmail material on u! The moment when u read the notification there are only 24 h left to transfer money, I will be notified. If money for my silence do not be received, within 48 h I will direct yr masturbation to yr contacts and post it on your social networking sites. Now think what is more important to you - money or your reputation! This electronic-mail is interim and it won’t be used anymore! Don’t pay regard to my English knowledge, I'm not a language speaker.

— 4 years ago by Barbara Berko

Pls I made an order and the money has been taken but I didn’t receive any message that shows the order has been made ,thank u

— 4 years ago by Abdrahman

I want download free colorize

— 4 years ago by Jlyn

Cannot recover password

— 4 years ago by Juliana Nsiah

Hello my name is Juliana Nsiah i have been ordered some items since 27/10 I haven’t received my orders can you check for me my transaction ID 2UB320781N691173H, the amount is $125.43

— 4 years ago by Shawn Griffin

I got my first account disabled. I have since tried to create another account but without putting up anything that could get be in trouble. Yet you keep disabling me before I even get started. You are the main platform I use for my news media network. Please allow me a second chance. Isn't this what senator Cruz was talking about

— 4 years ago by Ramona Mihalache

Bonjour j ai une problème avec le livre kiffire.j ai acheté le abonnement mensuel mais il me laisse pas débloquer le chapitre suivant

— 4 years ago by Wansite

J'ai commandé un article cela fait déjà un mois et demi et j'ai jamais reçu

— 4 years ago by Kenny Monroe

I’m not able to connect to Parler

— 4 years ago by DestineeBaker

158972452

— 4 years ago by ABOU FLAH

KSK

— 4 years ago by Hellbach

Hallo mein Premium ist nicht freigeschaltet

— 4 years ago by Richard Bonomo

Question1: I have a special interest group on FB. How do I invite ALL eligible (for the group) FB users to join the group? Does one buy an advertisement? Question 2: Why is FB no longer going to allow the publication of new "notes" at the end of this month? (I.e. October 2020)

— 4 years ago by mario aleta

hi

— 4 years ago by Mary bamaye

I love all

— 4 years ago by Anuradha Ramlochan

I am trying to not get subscribed in the free period and can’t see unsubscribe button. Need assistance now

— 4 years ago by Antonio Macapili Cruz

Portable co pilot gps