Published by Everlance on Dec 16, 2024

Report an issue with Mileage Tracker.
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Why should I report an Issue with Mileage Tracker by Everlance?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Everlance to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Mileage Tracker Customer Insights

1. Ones that I have classified come back as unclassified and then trips the whole week thing, Great idea but in the end if it doesn't track all trips, what's the point? The app is ok, not great, not bad.

2. You do miss trips if you don't go in and classify your trips at least once a week, which kind of defeats the idea of it tracking you trips so you don't forget ones.Really enjoying using this app.

3. The swipe feature for whether a drive was for personal or work is great, and it saves your trips for when you forget to toggle it on.

4. Also it's incredibly unclear whether or not you can record all of your trips without paying for a subscription, in the past it would record all trips and never bully you into paying for a subscription.

5. It won't let me download my 2022 tax info, and it constantly misses trips even when I tell it to track all the time.

6. Now all of a sudden out of nowhere it just won't record trips whenever it seems to feel like not recording trips, which really adds up as far as when tax season arrives.

7. Only problem I have is it won't let me add photos of receipts my expenses for trips.

8. Also ... some trips show up on the phone ... but it takes a while for these same trips to "transfer" into the online mode, so that I could classify them on my computer.

9. And the customer support is awesome!! I drive Uber Eats and the trips are long, short and very sporadic.

10. But the app simply doesn't do what it's supposed to do - track my trips.

11. I think as I was installing one of the competitors (the orange one), I realized why I was losing the trips.

Steps to Troubleshoot & Fix Mileage Tracker Issues

1. Fix Mileage Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mileage Tracker: Restarting the app will resolve most errors.
  2. Update the Mileage Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "Mileage Tracker" » Open Mileage Tracker by Everlance » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mileage Tracker » click "UPDATE".
  3. Clear Mileage Tracker by Everlance app cache: Clearing cached data will force your app to retrieve the latest data directly from Mileage Tracker servers.
    1. On Android, goto Settings » Apps » Select "Mileage Tracker by Everlance" » click Storage » click "Clear Cache".
  4. Check Mileage Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Mileage Tracker might not work.
  5. Uninstall and reinstall Mileage Tracker. If nothing else has worked, completely uninstall Mileage Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mileage Tracker not working


2. Fix Mileage Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mileage Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mileage Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mileage Tracker may not be able to connect to the Internet when running in the background.

Reported Issues