Published by MUAMA on Oct 20, 2023

Report an issue with ME Translator.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with ME Translator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MUAMA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ME Translator

1. It delivers fast and accurate two-way translation that makes speaking with foreigners a breeze.

2. Instant Translator enables you to communicate in over 40 languages.

3. The device WORKS BOTH WAYS!

4. ALL supported languages are interchangeable.

ME Translator Customer Insights

1. Perhaps my tone trows off the software? Needs a little work... I might just opt for the more expensive device; being that I wanted this software for interacting with and training associates who speak languages other than Spanish and English.After contacting the manufacturer and getting a response, the device and app still don't work.

2. Just get Google Translate which is so much better.As per a lot of others, I only get "can't hear" response every time I try to say something into either my phone or the device while following instructions.

3. You basically have to uninstall this app and reinstall it several times before the app connects with the phone; only to discover on the next time you want to use the translator that the app is corrupted and does not open.

4. Do NOT buy this product!This device is a total scam, it worked the first time I used it but it kept texting "I can't Hear".

5. I suspect it might prove useless Keeps needing its app reinstalled and poor translation so far.Another piece that gives the feeling it works in no time- but contrary it took me several hours to install it on both a iPhone 5 and Blackview.

6. The advertising shows this device is the app, but it is all on your phone and it has to be connected to the internet.

7. You get a language translator, you want to use immediately when you need it but not for Enence; just waste you a lot of time but no result.

8. Device continues to disconnect and turn off and fails to translate more than 90% of the time.

9. So my full six points go to Google and their language translation programs.This product really works well just remember to enunciate and talk slowly.

10. I don't recommend buying this device, just use Google Translate.

11. This device has to be paired with a phone.

Steps to Troubleshoot & Fix ME Translator Issues

1. Fix ME Translator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ME Translator: Restarting the app will resolve most errors.
  2. Update the ME Translator App. Here is how:
    1. On Android goto PlayStore » Search for "ME Translator" » Open ME Translator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ME Translator » click "UPDATE".
  3. Clear ME Translator app cache: Clearing cached data will force your app to retrieve the latest data directly from ME Translator servers.
    1. On Android, goto Settings » Apps » Select "ME Translator" » click Storage » click "Clear Cache".
  4. Check ME Translator app permissions. If any of these permissions required to use your device's features are disenabled, ME Translator might not work.
  5. Uninstall and reinstall ME Translator. If nothing else has worked, completely uninstall ME Translator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ME Translator not working


2. Fix ME Translator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ME Translator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ME Translator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ME Translator may not be able to connect to the Internet when running in the background.

Reported Issues