Contact Ma7fazty Customer Service

Why should I report an Issue with Ma7fazty?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ALEXBANK to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You don’t need to have a bank account to use Ma7fazty, all you need is a valid mobile number. 2. 3.

2. The application is available in both Arabic and English and works on any mobile device. 1. 2.

1. Also the design needs a revamp it looks old and doesn't meet with other Alex Bank apps.The worest app ever, it's not working always freeze and I have to talk to their customer service aton of time and each time they change my pin and I keep change my password, uninstall then install and so on ... it never get better, I lost hope after losing money on calls so I give up.Totally helpful, but please allow to share the transaction log 🙏Awful design, horrible i mean some buttons are not even showing!! but call center is very active and responsive 24/7 tbh helped me when the app blocked me tried to change my password.

2. Worst app ever! Now online card not available! If there were 0 star I would be happy to give youWorst app you can use ... activated the app and it asked me to change the password after 24 hours and I can't find anything lead me to do it ... Also I can't log in if I uninstalled the app ... Must activate again ... Totally trach and wast of time .The app is okay in terms of functionality and features, but it lacks some like paying online with the registered number.

3. The screen shot feature is disabled which is weird thing.

4. Also the hassle of waiting up to 48 hours to get ur card linked.

5. Now the history give an error and can't load! And the screenshot is disabled.

1. Fix Ma7fazty Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ma7fazty: Restarting the app will resolve most errors.
2. Update the Ma7fazty App. Here is how:
   1. On Android goto PlayStore » Search for "Ma7fazty" » Open Ma7fazty » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ma7fazty » click "UPDATE".
3. Clear Ma7fazty app cache: Clearing cached data will force your app to retrieve the latest data directly from Ma7fazty servers.
   1. On Android, goto Settings » Apps » Select "Ma7fazty" » click Storage » click "Clear Cache".
4. Check Ma7fazty app permissions. If any of these permissions required to use your device's features are disenabled, Ma7fazty might not work.
5. Uninstall and reinstall Ma7fazty. If nothing else has worked, completely uninstall Ma7fazty then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ma7fazty not working

2. Fix Ma7fazty Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ma7fazty be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ma7fazty not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ma7fazty may not be able to connect to the Internet when running in the background.