Contact Violin Customer Service

Why should I report an Issue with Violin?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Egert to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Violin is the most realistic violin app for Android!

1. 🤗It's the best reall violin that you can learn from it make musics and another things , promise you won't uninstall it But developer please add some new ability to the program and make the sound betterIt's not working anymore, notes aren't responding.

2. When I'm too busy to noisly look for notes on my violin in public, I just put in my earphones and play the whole thing here and it works like magic!It's good.

3. The notes are not responding to touch or they play for too long .. It only works when you press the pizzicato area..I LOVE THIS, IT HELPS ME PRACTICE A LITTLE, BUT IT'S ALSO FUN TO USE.

4. Being a violin learner myself (been playing since i was 4 and a half and now im 13) its not totally realistic but a good way to learn notes.

5. I have a violin but sometimes I want to play a music in my mind and the violin is far away or not nearby.I love this app.

6. I LIKE HOW I CAN SWITCH BETWEEN 4 INSTRUMENTS, THE ONLY THING I WOULD SAY TO MAKE THE APP BETTER IS TO ADD A WIDE NOTE RANGE, BUT IT'S FINE THE WAY IT IS, 5/5 STARS, IT DESERVES IT.Love, love, love this app.

7. Pretty good, but you should be able to make recordings, I tried using a screen recorder, but no matter which one I try the audio never comes through.

8. Like when you are pressing a note then you press higher one the sound should change immediatly.

9. For those people didn't agree yet, try to search #violinapp on facebook and watch the video.

10. Though you cant control the volume itself but the output is still fine.

11. Either it doesn't play at all or it plays for too long.

1. Fix Violin Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Violin: Restarting the app will resolve most errors.
2. Update the Violin App. Here is how:
   1. On Android goto PlayStore » Search for "Violin" » Open Violin » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Violin » click "UPDATE".
3. Clear Violin app cache: Clearing cached data will force your app to retrieve the latest data directly from Violin servers.
   1. On Android, goto Settings » Apps » Select "Violin" » click Storage » click "Clear Cache".
4. Check Violin app permissions. If any of these permissions required to use your device's features are disenabled, Violin might not work.
5. Uninstall and reinstall Violin. If nothing else has worked, completely uninstall Violin then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Violin not working

2. Fix Violin Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Violin be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Violin not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Violin may not be able to connect to the Internet when running in the background.