Contact Violin Customer Service

Why should I report an Issue with Violin: Magical Bow?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of rubycell to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. In total this app doesn't help you learn violin in the slightest.The game is not letting me cancel my subscription, and when I go to manage subscriptions I can't cancel it because there's no option to because it's not an "active subscription" but it keeps renewing every year! I tried contacting the developers but complete silence.Alright. Maybe I'm a little bit too critical, but this game is- literally has nothing to do with the violin.

2. In fact, if you really want to learn the violin please don't play this because it will mess your playing up probably.Horrible. Not close to an actual violin (yes I have one) Like the bow positions.

3. Please fix this.It has good reviews and really bad reviews... I am a beginner violinist and was really looking forward to being able to pair this with my note reading app to give myself visual instrumental training when not playing on my violin.

4. Other than that, the idea of this app has great potential.As an actual violin player this is incorrect in how you play it.

5. Firstly, the fingerings are completely wrong, and secondly the bow moving it's just random- as I said it has nothing to do with a real violin playing.As a violinist, and already biased against these types of games, I can quite fairly say that this is the most boring game I've ever played.

6. If you like this kind of game, sure, but don't expect to be able to play anything on the violin if this is all the experience you got.

7. Well, if you play this app for fun, maybe it's a little entertaining but if you play this app trying to learn the violin, you'll have no results.

8. This also doesn't show you how to play different notes on the same string, something that is shown in the first song.

9. Also, I tried all majors and lots of songs and didnt sound close to what I play.

10. Dear developers, please extend it with a one more mode similar to the one you already have, let's call it "Play with with sound recognition".

11. It's a great high-quality app, I found it while searching for a violin lessons app.

1. Fix Violin Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Violin: Restarting the app will resolve most errors.
2. Update the Violin App. Here is how:
   1. On Android goto PlayStore » Search for "Violin" » Open Violin: Magical Bow » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Violin » click "UPDATE".
3. Clear Violin: Magical Bow app cache: Clearing cached data will force your app to retrieve the latest data directly from Violin servers.
   1. On Android, goto Settings » Apps » Select "Violin: Magical Bow" » click Storage » click "Clear Cache".
4. Check Violin app permissions. If any of these permissions required to use your device's features are disenabled, Violin might not work.
5. Uninstall and reinstall Violin. If nothing else has worked, completely uninstall Violin then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Violin not working

2. Fix Violin Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Violin be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Violin not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Violin may not be able to connect to the Internet when running in the background.