Contact Earth Hero Customer Service

Why should I report an Issue with Earth Hero: Climate Change?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Earth Hero to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It connects you to a global movement rising to the interconnected crises of climate change and rapid species loss. • Mobilize with a community of change-makers actively working to address global warming and rapid extinction. • Choose from 100’s of personalized actions in areas such as travel, food, energy, and advocacy. • Discover ideas for healthy, smart, satisfying ways to live. • Calculate and use the carbon tracker to understand your carbon footprint and changes over time. • Compare your emissions reduction with science-based recommendations for a liveable planet.

2. Through personal change, collective action, and advocacy, together we can rise to the challenge of our age. Join the movement!

3. Earth Hero empowers you to take positive practical action in response to the climate emergency.

4. Please share ideas on what features you would like to see in future updates - leave a review or reach out directly.

1. I find the way it's set up very motivating since it shows you a graph of reductions you've made over time.Of all apps for mapping carbon footprint AND giving actions to reduce that impact, this is the best for use in Canada and the US at least.

2. In-built carbon footprint calculator is easy and motivates to move towards a personalized pollution reduction goal, and you have options to cancel, customize, or reset any of your commitments.Full disclosure, I volunteered to help with this app in its early days (and hope to help again).

3. Small things that over time turn out to be a huge impact from just one person 😊!I love the app, but one thing I'd love to see are tips on how to become more zero waste and steps on how to perform the goals.

4. The progress tracking feature is superb and very motivating.Finally, an app that's easy to use, but also gets into the details and let's you see the impact you make with different sustainability improvements! I've tried a few different apps and this one is my favorite so far.

5. It looks at each action to be done realistically with difficulty level for people to accomplish, and let's you weigh that against the amount of carbon you are saving (by setting an emissions target).

6. This is easily one of the best environmental apps out there! Highly recommended!A great source of ideas on how to incorporate changes into your lifestyle for keeping our planet livable for future generations.

7. *Update - the app is really a great way to set goals on lowering your carbon footprint.

8. It has goal setting on how the user can reduce their carbon footprint.

9. This app encourages both individual and collective actions someone can take to reduce our environmental impact.

10. It allows you to put in information about your habits and then you can set an emissions reduction goal and works towards that by establishing habits suggested in the app.

11. It does seem to take a while for these to be properly reviewed though.This app is great for finding direction for independent learning.

1. Fix Earth Hero Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Earth Hero: Restarting the app will resolve most errors.
2. Update the Earth Hero App. Here is how:
   1. On Android goto PlayStore » Search for "Earth Hero" » Open Earth Hero: Climate Change » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Earth Hero » click "UPDATE".
3. Clear Earth Hero: Climate Change app cache: Clearing cached data will force your app to retrieve the latest data directly from Earth Hero servers.
   1. On Android, goto Settings » Apps » Select "Earth Hero: Climate Change" » click Storage » click "Clear Cache".
4. Check Earth Hero app permissions. If any of these permissions required to use your device's features are disenabled, Earth Hero might not work.
5. Uninstall and reinstall Earth Hero. If nothing else has worked, completely uninstall Earth Hero then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Earth Hero not working

2. Fix Earth Hero Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Earth Hero be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Earth Hero not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Earth Hero may not be able to connect to the Internet when running in the background.