Published by Earny Inc.

contact Earny:  Shop & Get Money Back Chat with our AI-based Earny Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Earny?



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Why chat with our AI Earny Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Earny.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Also, not all my credit cards are available to link to Earny, so, it was showing I didn't complete that step, until I added a card that had price protection.

2. I linked my primary credit card and regardless of what vendor I use it on Amazon, Walmart, Costco,.....etc I'm getting a refund if the price goes down.

3. So, I did all the work just for Earny to charge me a fee because "they" saved me money...then it took money from my bank account because I got a gift card refund.

4. It's been months since I've had any savings, every single time I check, Amazon is disconnected?At first, the app didn't seem to actually get money back for me.

5. I idea is great but charging a monthly fee does not appeal to me.Being on a super fixed income, this app has been awesome! I have had problems keeping it linked with Amazon and Facebook but, hey, I'll keep relinking because it's so worth it! Update.

6. All, in all, the app 'seems' to be doing what it should...Before i paid for the annual service, i was constantly getting emails telling me all of the price drops it was finding and how much money I would get back.

7. I CAN'T EVEN LOG IN TO CANCEL!! THIEVES!!So far, Earny got money back on 2 items from Amazon, for $4 and $5.

8. There are two price drops for 3 days and Earny hasn't sent any email to the retailer yet.

9. My debit card was stolen so I have a new number and I've added it to the app, as well as my joint account with my husband, and all our credit cards.

10. Return is super smallThe ONE price adjustment I did get, Earny only notified me of.

11. So far, it's been a pretty good experience.Launched the app because I was notified I had money to be claimed, but the app isn't working properly.

Steps to Troubleshoot & Fix Earny Issues

1. Fix Earny Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Earny: Restarting the app will resolve most errors.
  2. Update the Earny App. Here is how:
    1. On Android goto PlayStore » Search for "Earny" » Open Earny: Shop & Get Money Back » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Earny » click "UPDATE".
  3. Clear Earny: Shop & Get Money Back app cache: Clearing cached data will force your app to retrieve the latest data directly from Earny servers.
    1. On Android, goto Settings » Apps » Select "Earny: Shop & Get Money Back" » click Storage » click "Clear Cache".
  4. Check Earny app permissions. If any of these permissions required to use your device's features are disenabled, Earny might not work.
  5. Uninstall and reinstall Earny. If nothing else has worked, completely uninstall Earny then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Earny not working


2. Fix Earny Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Earny be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Earny not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Earny may not be able to connect to the Internet when running in the background.

Reported Issues

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