Contact Monkey Junior-English Customer Service

Why should I report an Issue with Monkey Junior-English for kids?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Early Start CO.,LTD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. :(I like the way it's been set up, but can we not start with the basics first? I'm trying to teach my 4 year old to read yet in lesson 2 it's trying to teach words like grasshopper and firefly? What about cat, dog, box, ball, hat etc? The pronunciation of some words is also not very clear and all the background noise is often distracting.

2. Won't renew unless it restarts working before my last 3 weeks run out.I loved the app at first, it was awesome! I bought the monthly subscription, and the app started the lessons over but still only wanted to give us the free content.

3. Repetition is great for learning... but I'm not getting a subscription for "1000's" of repetitive lessons.Although it's a very useful tool, it's completely unreliable.

4. I'm NOT paying for a subscription!! Also, the first 4 lessons repeated the same words.

5. The only thing that I would change is with the English language, the words are said a bit different in the USA and UK apposed to Australia., so it makes some words a bit hard for my kids to understand.

6. I was happy with the content & was going to purchase their other apps, they look great but the service quality is too low and more irritating than useful.

7. After hours reinstalling each of the English levels, although the voice is still an English accent, the much of the spellings and pictures with the words are American.

8. The most recent issue is that it stopped moving forward with the lessons so It's been about 11 lessons that my son has gotten the same crab sticker and it's putting him downThis app used to be really good.

9. Finally I got it past the "request for money" stage, and then the following month went back to free content again, deleting all my daughter had done and starting over again.

10. We'll carry on using it, but only until we find something better.After updating subscription the app is still in trial mode.

11. Two lessons after that used the same new words.

1. Fix Monkey Junior-English Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Monkey Junior-English: Restarting the app will resolve most errors.
2. Update the Monkey Junior-English App. Here is how:
   1. On Android goto PlayStore » Search for "Monkey Junior-English" » Open Monkey Junior-English for kids » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Monkey Junior-English » click "UPDATE".
3. Clear Monkey Junior-English for kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Monkey Junior-English servers.
   1. On Android, goto Settings » Apps » Select "Monkey Junior-English for kids" » click Storage » click "Clear Cache".
4. Check Monkey Junior-English app permissions. If any of these permissions required to use your device's features are disenabled, Monkey Junior-English might not work.
5. Uninstall and reinstall Monkey Junior-English. If nothing else has worked, completely uninstall Monkey Junior-English then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Monkey Junior-English not working

2. Fix Monkey Junior-English Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Monkey Junior-English be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Monkey Junior-English not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Monkey Junior-English may not be able to connect to the Internet when running in the background.