Contact Dynaudio Music Customer Service

Why should I report an Issue with Dynaudio Music?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dynaudio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Next issue, cannot Link my Tidal account to Music app, error ““Your OAuth2 client configuration is not correct.

2. But most disappointing of all is not able to connect to my existing tidal account using the App...it continuously gave an error message.

3. I bought the speaker because of claims that it supports Tidal streaming but....App won't load on my Google Pixel 3 phone.

4. Had to resort to connecting a chromecast audio via optical cable to the speaker to stream Tidal.

5. When I did get it to see the speaker just once I couldn't even get my tidal to load and then the speaker disappeared on me.

6. What a shame!Music 7 is a great sounding speaker but the Music App is very disappointing.

7. Guys, oh well! Is it really difficult to make a good, convenient and working application in 2020 ?!Doesn't allow music presets, preferences, just won't workI don't know if this if because the app.

8. State that BT should be paired 1st, show progress of firmware download and update.Biggest mistake to buy a player supposed to play Tidal directly from its app.

9. Please check with TIDAL Partner Support”Speaker just refuses to connect to the network.

10. First issue, cannot connect Music1 to WIFI, after several attempts, I managed to connect it.

11. Was not able to connect to wifi using my samsung android phone but can connect using my samsung S2 pad.

1. Fix Dynaudio Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dynaudio Music: Restarting the app will resolve most errors.
2. Update the Dynaudio Music App. Here is how:
   1. On Android goto PlayStore » Search for "Dynaudio Music" » Open Dynaudio Music » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dynaudio Music » click "UPDATE".
3. Clear Dynaudio Music app cache: Clearing cached data will force your app to retrieve the latest data directly from Dynaudio Music servers.
   1. On Android, goto Settings » Apps » Select "Dynaudio Music" » click Storage » click "Clear Cache".
4. Check Dynaudio Music app permissions. If any of these permissions required to use your device's features are disenabled, Dynaudio Music might not work.
5. Uninstall and reinstall Dynaudio Music. If nothing else has worked, completely uninstall Dynaudio Music then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dynaudio Music not working

2. Fix Dynaudio Music Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dynaudio Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dynaudio Music not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dynaudio Music may not be able to connect to the Internet when running in the background.