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1. All in all, a great app and great service from the staff!Since the update a month ago, I have been unable to copy and paste my password into the login information window.

2. I tried to uninstall and re-install, but now it gets stuck at 51% and I can't even re-download the app.easy and convenientSince the update on this app a few weeks ago, I have to login several times before any information on my accounts will show.

3. Also i tried uninstalling then reinstalling but it didn't help.New app no longer allows copy and paste of my password and no longer is able to save username, so, to access all of the features, i have to peck at all of the characters jn full upright mode.

4. I used this app quite a bit, but not at all now.The app will near-constantly make me confirm my identity with a text code (basically every time I switch from being connected to wifi to using the cell network and vice versa) even though I'm literally *using a fingerprint to log-in*.

5. I also had the same problem I've seen a few others having in that I have to put my login information in three or four different times because it tells me it's incorrect and I am typing the correct information.

6. Like I literally went with biometric login because it's the most secure and can't be replicated, and am still being constantly asked to verify identity.

7. This has led to multiple cases recently where my account dropped anywhere from $40-400 lower than expected because the system no longer subtracts pending payments, leading me to believe that I have more than I actually do.

8. I have an android and if i login on my friends iphone my accounts are pulled up instantly.

9. Updating January....app totally uselessOk so after lastest update i can no longer see any of my accounts.

10. Worked great before the update but is very frustrating now.

11. I had no problems with this app before the update regarding pasting my password.

1. Fix MyDCCU Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyDCCU: Restarting the app will resolve most errors.
2. Update the MyDCCU App. Here is how:
   1. On Android goto PlayStore » Search for "MyDCCU" » Open MyDCCU Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyDCCU » click "UPDATE".
3. Clear MyDCCU Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from MyDCCU servers.
   1. On Android, goto Settings » Apps » Select "MyDCCU Mobile" » click Storage » click "Clear Cache".
4. Check MyDCCU app permissions. If any of these permissions required to use your device's features are disenabled, MyDCCU might not work.
5. Uninstall and reinstall MyDCCU. If nothing else has worked, completely uninstall MyDCCU then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyDCCU not working

2. Fix MyDCCU Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyDCCU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyDCCU not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyDCCU may not be able to connect to the Internet when running in the background.