Contact MyBambu Customer Service

Why should I report an Issue with MyBambu?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bambu to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Send mobile top-ups to Latin America or the United States and enjoy weekly promotions with MyBambu's major mobile provider partnerships.

2. AllPoint ATM Network: Add money to your account and withdraw cash at no cost at over 55,000 ATMs across the United States.

3. One-Click Payments: Forget cash and checks; pay everything from your phone or with your MyBambu Visa® Debit Card.

4. Download our MyBambu app now and discover the freedom of managing your money intelligently and all from one place.

5. International Transfers: Send money to your family and friends in Latin America as low as $0. 85 cents.

6. Once your account is open, you’ll receive a VISA® debit card.

7. Referrals: Refer and receive $15 for every friend who opens and verifies their MyBambu account.

8. Register and open a MyBambu account using just one valid, government-issued ID from your home country.

9. VISA® Debit Card: Receive your physical contactless Visa® debit card in the comfort of your home, and in the meantime, use your digital card for your purchases.

10. MyBambu user to user transfers: Make instant and no cost transfers between MyBambu users.

11. Quick Transfers: Send money to friends or family quickly.

1. I havent been able to use my balance, on a couple of months and counting (Mind you about 5$, but I wont put more to it if its not working)First I was sent a new card when I never requested it... Only way to activate is thru app.. two days I've been trying to Access funds and account with no help from customer support who's yet to call about login errors.. sign up is good and referral fee.. first time however with my biggest load all of a sudden it crashesIf I could give 0 stars...they promise you money upon sign up and for referrals (after they're activated) you won't get it.

2. I can also appreciate bambu's nature and purpose which allows those without social security numbers to bank rather than be placed in a problematic cash cashing and money wiring system that has been allowed to prey upon individuals with limited banking choices.

3. Another feature that would be useful is the ability to turn on or off your card.Worst app ever! Will lock your account and claim fraud even when u haven't used the card in a while.

4. It's easy to use, but i can't or maybe i don't know how to send money from my account to another one in a different bank.I think the app itself functions just fine.

5. The interface is easy enough to use, and has been improved over the last couple years.

6. They'll claim "they have a high call volume"Suspicious, I just opened an account and it is already locked up with a "error message" don't know.

7. I received my referral money very quickly $110.00. App is very easy to navigate.

8. Used it a bit, and was able to top it up, no problems, everything was going great, but suddenly the card stoped working.

9. STILL EMAILING YALL NO RESPONSES!!!Got the app over 4 months ago, still says there looking at information.

10. And don't write back telling me to get hold of customer service because there is no way to contact them when there still looking at your "information"..There are no ads, but there's a lot of work to do.

11. I got the singing bonus, and my card arrived by mail in a timely manner.

1. Fix MyBambu Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyBambu: Restarting the app will resolve most errors.
2. Update the MyBambu App. Here is how:
   1. On Android goto PlayStore » Search for "MyBambu" » Open MyBambu » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyBambu » click "UPDATE".
3. Clear MyBambu app cache: Clearing cached data will force your app to retrieve the latest data directly from MyBambu servers.
   1. On Android, goto Settings » Apps » Select "MyBambu" » click Storage » click "Clear Cache".
4. Check MyBambu app permissions. If any of these permissions required to use your device's features are disenabled, MyBambu might not work.
5. Uninstall and reinstall MyBambu. If nothing else has worked, completely uninstall MyBambu then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyBambu not working

2. Fix MyBambu Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyBambu be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyBambu not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyBambu may not be able to connect to the Internet when running in the background.