Published by Droid Mobi

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Why should I report an Issue with KPOP?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Droid Mobi to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

KPOP Customer Insights

1. Its always showing this : 'an error occured while initializing the Youtube player.' everytime i tap the video ..what happened ?? I love this app, please help ! The adds was playing beautifully but the video won't even play.

2. So please fix the app and see what's the problem, if you want me to give you a better rate! Thank you.I love it.... Even though the videos come from YouTube, it is still helpful because I can see the latest videos of Kpop.

3. And , there also didn't have some group in here .Ex : 3ye ,Too and .... So, please upgrade it okay!☺iI really love this app but for some reason the videos can no longer play and only one radio station can play.

4. Maybe it is my phone or some app problem, can't say.I know a # of reviews complain that it's just a bunch of YouTube videos but unlike YT this app gives me all the different artists of KPop.

5. In YouTube, we still need to scroll a lot or visit the account of our favorite kpop artist/group but in this app it just so easy and also it will help you to also know the songs of other artist/group.

6. How can I fix this error? Please give me advice to fix the error.Thank you guys for the update! I am so grateful😁! This is a really cool app to get yo Kpop on! And I truly appreciate the detail you have on this platform if a person wants to do some research on an Idol.

7. Thanks for lookin out for the fans of this app❣❣❣ I'm gonna stick around for awhile🤩🤩🤩!Nothing is loading the only thing you can use are the radio stations Tbh I really had high hoops for this app when I download it.

8. I suggest you should install it.Im sorry but even though this app is quite awsome and all, it doesent seem to have playlists! Unless im not looking well enough....Good app otherwise, but like without playlists i feel like listening to something can be unorganizedThis app is very useful for me when I installed.

9. Uninstalling, installing, uninstalling again and again but nothing happens,it stays the same.When I opened the app it would not load the popular videos or show any new vids that just came out.

10. And I will always love the I international radio stations I can listen to on my way to work.

11. Sorry.Hi...Can you upgrade this apps because there are still have other new songs that didn't have inside this apps .

Steps to Troubleshoot & Fix KPOP Issues

1. Fix KPOP Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KPOP: Restarting the app will resolve most errors.
  2. Update the KPOP App. Here is how:
    1. On Android goto PlayStore » Search for "KPOP" » Open KPOP » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KPOP » click "UPDATE".
  3. Clear KPOP app cache: Clearing cached data will force your app to retrieve the latest data directly from KPOP servers.
    1. On Android, goto Settings » Apps » Select "KPOP" » click Storage » click "Clear Cache".
  4. Check KPOP app permissions. If any of these permissions required to use your device's features are disenabled, KPOP might not work.
  5. Uninstall and reinstall KPOP. If nothing else has worked, completely uninstall KPOP then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KPOP not working


2. Fix KPOP Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KPOP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KPOP not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KPOP may not be able to connect to the Internet when running in the background.

Reported Issues