Contact Wallet Customer Service

Why should I report an Issue with Wallet: Budget Expense Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BudgetBakers.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I would love to find some tutorials, specially on how to deal with credit cards records and automatic credit card bills payed by regular bank accounts.

2. Overall a really nice app.I upgraded to premium because I wanted to automate more things with bank sync and I have a lot of small transactions every month.

3. Would definitely recommend it!! You also don't have to connect your bank and can put things in manually, which is fabulous!!A great app for keeping track of your finances.

4. I will have to live without this feature :(I hate adding my bank to have to use most of these apps but this is the only one I've found so far that does everything I want without forcing me to pay to manage little bits of money.

5. Customer service is terrible, they let over a month go by without updates and are ignoring me and refusing to refund my money for premium features that don't work at all.

6. Can't sinc to my bank without paid subscription, but was looking for a manual input anyway because I found the automation in another free one annoying.

7. Still cannot properly access some bank accounts correct positions and record.

8. I then have to delete the bank accounts from the app and reconnect.

9. I have had to contact support numerous times because accounts would not connect or account disconnect.

10. I reached out to the team and asked what the fix is if the app will not connect to the bank after the initial connect.

11. Was told me I would have to disconnect all my previous stuff and delete the bank info.

1. Fix Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Wallet: Restarting the app will resolve most errors.
2. Update the Wallet App. Here is how:
   1. On Android goto PlayStore » Search for "Wallet" » Open Wallet: Budget Expense Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wallet » click "UPDATE".
3. Clear Wallet: Budget Expense Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Wallet servers.
   1. On Android, goto Settings » Apps » Select "Wallet: Budget Expense Tracker" » click Storage » click "Clear Cache".
4. Check Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Wallet might not work.
5. Uninstall and reinstall Wallet. If nothing else has worked, completely uninstall Wallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Wallet not working

2. Fix Wallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Wallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Wallet may not be able to connect to the Internet when running in the background.