Published by DriveTime Automotive Group, Inc. on Oct 19, 2023

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Why should I report an Issue with DriveTime Used Cars for Sale?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DriveTime Automotive Group, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About DriveTime Used Cars for Sale

1. Every DriveTime used car, truck or SUV comes with a Free AutoCheck History Report, plus an extensive list of vehicle features and safety ratings. • See Your Real Financing Terms: Apply for used car financing to get your down payment and see financing options before stepping foot inside one of our dealerships. • Find a Local Dealership: Use our dealership locator to easily find a DriveTime dealership near you! • DriveTime Used Vehicle Benefits: Your next Jeep, Mercedes, Toyota, and every other used car found at DriveTime comes with its own 5-day, no-questions-asked vehicle return policy and a 30-day/1,500-mile limited warranty. • The DriveTime Difference: Car-buying is easy with our competitive, no-haggle pricing.

2. With thousands of cars across 145+ dealerships nationwide, we’re sure you’ll find your next used car at DriveTime. • Quickly Search Used Cars for Sale: Search and shop thousands of used cars nationwide with the help of comprehensive filters like make, model, year or MPG, detailed photos and a guaranteed price on each used car for sale.

3. DriveTime’s car-buying app makes it easy to search and shop used cars, trucks and SUVs for sale anytime and anywhere.

4. Shop one of the nation’s largest vehicle retailers focused solely on used vehicles and see personalized vehicle financing at your fingertips.

5. We’re not here to push you into a sale, we’re here to help you find the used car, truck or SUV that’s right for you. • Value Your Trade: Want to trade in your car?

6. Get your trade-in offer online and save time at the dealership. • Chat with Us: Need assistance?

7. Chat with one of our agents and experience our top-notch customer service!

8. Shopping for your next used car?

9. Get your personalized financing options and shop for used cars today!

DriveTime Used Cars Customer Insights

1. Maybe it is that way since you figure that it is a use once and delete app?I don't know if I'm doing something incorrect, but I only get to look at a few vehicles before I am kicked completely out and have to get rated again, putting in ALL of my information before I am able to view more vehicles.You put in your info to getting financing terms and as soon as you leave the screen it all goes away and you have to re-enter your info.

2. Left the app on my phone long enough to leave this review and then I'm going to delete.Ok, so I chose to use an app because I didn't want to have to deal with pushy salespeople.

3. Review? Im opening this for the first time! What? Why cant I view the cars, inside and out, in depth and mark my favorites? I was disappointed they didnt offer more features similar to other apps.

4. Thanks guys.I like the app, but i walked away from my phone for a while and went back to it and it made me redo all of my info before looking at cars again.

5. I told them and they hung up!So EASY to navigate the app, boosts confidence with knowing checking does NOT affect my score AND I can make my OWN DEAL! YOU GUYS ARE AWESOME!So far so good.

6. I'm going to Uninstall the app for now and maybe come back at another time ro see if there's more of a variety.The app is nice; however, each time I open the app I need to enter in my information again and again.

7. The reason people prefer to shop online is they don't want obtrusive sales people pestering them.

8. No way to retrieve your info on the app or Web site.Needs too much personal information just to shop.

9. I only wish they had a shopper assitant feature that allowed you to save and compare vehicles, and make contact regarding out of state vehicles.

10. Bc i dont want to waste the trip if theres no point.It's essentially a more user-friendly version of the website.

11. Apparently, this is in the small print, if you decide you want to use the feature to find out what you can afford, and you can't opt out of it.

Steps to Troubleshoot & Fix DriveTime Used Cars Issues

1. Fix DriveTime Used Cars Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DriveTime Used Cars: Restarting the app will resolve most errors.
  2. Update the DriveTime Used Cars App. Here is how:
    1. On Android goto PlayStore » Search for "DriveTime Used Cars" » Open DriveTime Used Cars for Sale » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DriveTime Used Cars » click "UPDATE".
  3. Clear DriveTime Used Cars for Sale app cache: Clearing cached data will force your app to retrieve the latest data directly from DriveTime Used Cars servers.
    1. On Android, goto Settings » Apps » Select "DriveTime Used Cars for Sale" » click Storage » click "Clear Cache".
  4. Check DriveTime Used Cars app permissions. If any of these permissions required to use your device's features are disenabled, DriveTime Used Cars might not work.
  5. Uninstall and reinstall DriveTime Used Cars. If nothing else has worked, completely uninstall DriveTime Used Cars then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DriveTime Used Cars not working


2. Fix DriveTime Used Cars Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DriveTime Used Cars be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DriveTime Used Cars not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DriveTime Used Cars may not be able to connect to the Internet when running in the background.

Reported Issues