Published by Edmunds.com on Nov 14, 2024

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Why should I report an Issue with Edmunds - Shop Cars For Sale?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Edmunds.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Edmunds - Shop Cars For Sale

1. We have expert car reviews and user ratings on used cars for sale and new cars from all automobile makes on different vehicle models.

2. We can connect you to thousands of car dealers in your area with available new cars and used cars for sale.

3. Edmunds is a consumer and auto industry trusted car research and car buying advisor - we have everything you need to find and buy your perfect new car or used car in our car app.

4. We draw on decades of automotive experience to leverage our network of over 13,000 new car and used car dealers to help save you thousands.

5. Shopping for used cars and new cars has never been easier.

6. We have car features and specs for new cars and used cars.

7. And after you find your perfect car, we can help you lock in upfront pricing.

8. Our car calculators will help you fine the perfect price.

9. Shop new and used vehicles for sale on Edmunds.

10. So no matter where you are, we can provide you with a simple, easy and efficient car shopping experience.

11. Do you need a car buying and car leasing calculator?

Edmunds Customer Insights

1. You're in the market to buy a new car this app is definitely not the app you want to use.Great info, have been using it to do my homework for years!Sometimes when looking for the color or the color of the interior to match its not always put in their correctly or accurate sometimes not at all.. I would like to add that Edmonds used to give more Facts on individual cars such as the with the length the height the size of the tires things like that that are no longer on the app for each vehicle.

2. It gives the necessary information to make an educated choice.I love Edmunds app! It's a time machine for post-80s automobiles and a peek into the future of automotive.Great for researching when looking for a new/used car.Terrible app, search filters are underdeveloped.

3. You cannot filter out Major Issues from the app, and so over half of the cars I had saved were in need of major repairs.

4. I guess I'll use this the next time my Pacifica doesn't work anymore and need to find a perfect new vehicleExcellent app all around.

5. Also, the cars I save on the app do not transfer to my account on the site, creating a situation where I have to reference my phone and then my computer and then back to my phone again.

6. The inability to use the same filters across both platforms is mind boggling.I love this app! It's perfect, just perfect, and I like how I see reviews.

7. Very useful app, but it is an absolute pain to clock on a car from 100 cars down the list, go back to the list and be transported to the very top of the page.

8. The app is easy to navigate, and I have no technical issues using it.

9. Worse still, the app didn't even mention these issues were present - glossed right over it.

10. This could definitely be improved.Great details about most every car made, for the USA at least, and lots of pictures for each model.

11. It is a well polished app, and updated regularly to include the latest models.

Steps to Troubleshoot & Fix Edmunds Issues

1. Fix Edmunds Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Edmunds: Restarting the app will resolve most errors.
  2. Update the Edmunds App. Here is how:
    1. On Android goto PlayStore » Search for "Edmunds" » Open Edmunds - Shop Cars For Sale » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Edmunds » click "UPDATE".
  3. Clear Edmunds - Shop Cars For Sale app cache: Clearing cached data will force your app to retrieve the latest data directly from Edmunds servers.
    1. On Android, goto Settings » Apps » Select "Edmunds - Shop Cars For Sale" » click Storage » click "Clear Cache".
  4. Check Edmunds app permissions. If any of these permissions required to use your device's features are disenabled, Edmunds might not work.
  5. Uninstall and reinstall Edmunds. If nothing else has worked, completely uninstall Edmunds then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Edmunds not working


2. Fix Edmunds Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Edmunds be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Edmunds not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Edmunds may not be able to connect to the Internet when running in the background.

Reported Issues