Published by kenneth njoma

Report an issue with Video lite.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Video lite?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of kenneth njoma to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Video lite Customer Insights

Steps to Troubleshoot & Fix Video lite Issues

1. Fix Video lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video lite: Restarting the app will resolve most errors.
  2. Update the Video lite App. Here is how:
    1. On Android goto PlayStore » Search for "Video lite" » Open Video lite » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video lite » click "UPDATE".
  3. Clear Video lite app cache: Clearing cached data will force your app to retrieve the latest data directly from Video lite servers.
    1. On Android, goto Settings » Apps » Select "Video lite" » click Storage » click "Clear Cache".
  4. Check Video lite app permissions. If any of these permissions required to use your device's features are disenabled, Video lite might not work.
  5. Uninstall and reinstall Video lite. If nothing else has worked, completely uninstall Video lite then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video lite not working


2. Fix Video lite Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video lite not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video lite may not be able to connect to the Internet when running in the background.

Reported Issues