Published by NYC Department of Finance on Sep 8, 2023

Report an issue with NYC Pay or Dispute.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with NYC Pay or Dispute?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NYC Department of Finance to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact NYC Pay or Dispute image 1 contact NYC Pay or Dispute image 2

About NYC Pay or Dispute

1. No Fee applies when paid using eCheck. · Dispute a ticket immediately using your device’s camera to upload evidence. · Search ticket(s) using violation or license plate numbers. · Save license plates and billing information on your device. · View payment history by ticket or license plate numbers. · View dispute history by ticket or license plate numbers.

2. · Pay tickets by credit or debit card or through your bank account (eCheck).

NYC Pay or Dispute Customer Insights

1. But that's okay I was still able to take a screen shot and photo separately and it let me add it from my phone's photo gallery.yes, this app helps if you need to pay quickly but it also doesnt allow you to dispute further than submitting evidence in picture or video form.

2. This app is only good to pay tickets, won't be able to see full ticket dispute result or photos.

3. Kudos to the development team and kudos to NYC.The browser website didn't work when I wanted to pay a parking ticket.

4. It was a synch to dispute my ticket then ultimately pay it when the dispute didn't come back in my favor (as much as I can still disagree with that ruling, it's not the app's fault!).

5. Once you submit the quick dispute using the app, you can't file again more properly.Thank you for excellent and simple and quick process.

6. theres no point disputing.I disputed a ticket, waited for months to hear the verdict, only to get in the mail I owe $75, $25 added to the previous and nothing else.

7. I just use PayPal (thank you for this option!) so I don't have to type in the number every time.This app makes an otherwise painful process easier.

8. Obviously I hate paying parking tickets but I have to say I really appreciate how straightforward this app makes the process.

9. Only two hitches were: My ticket didn't appear in the app immediately, but adding it was easy enough.

10. they make it so difficult to argue and avoid a ticket successfully that this app may as well just give you the option of paying the ticket.

11. Initially I found that it was quick and convenient way of disputing the ticket.

Steps to Troubleshoot & Fix NYC Pay or Dispute Issues

1. Fix NYC Pay or Dispute Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NYC Pay or Dispute: Restarting the app will resolve most errors.
  2. Update the NYC Pay or Dispute App. Here is how:
    1. On Android goto PlayStore » Search for "NYC Pay or Dispute" » Open NYC Pay or Dispute » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NYC Pay or Dispute » click "UPDATE".
  3. Clear NYC Pay or Dispute app cache: Clearing cached data will force your app to retrieve the latest data directly from NYC Pay or Dispute servers.
    1. On Android, goto Settings » Apps » Select "NYC Pay or Dispute" » click Storage » click "Clear Cache".
  4. Check NYC Pay or Dispute app permissions. If any of these permissions required to use your device's features are disenabled, NYC Pay or Dispute might not work.
  5. Uninstall and reinstall NYC Pay or Dispute. If nothing else has worked, completely uninstall NYC Pay or Dispute then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NYC Pay or Dispute not working


2. Fix NYC Pay or Dispute Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NYC Pay or Dispute be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NYC Pay or Dispute not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NYC Pay or Dispute may not be able to connect to the Internet when running in the background.

Reported Issues