Published by Dilip Master Apps

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Why should I report an Issue with Intro Maker for Video?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dilip Master Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Intro Maker for Video image 1 contact Intro Maker for Video image 2

Intro Maker Customer Insights

1. Plus the week trial is a scam dont download this! And it crashing everytime i open it!!!! uninstalling!!!!!! 🙄😤😡😡😡😡😡🤬🤬🤬🤬🤬😫😫😫😫😫 or it will say "sorry video cant be played" DONT REMMON THIS APPThere is 6 options...6 basic boring options,music doesn't save,and there is a lot of adds that are very sketchy on the screen that ask for "Your mobile number and email"It's not as bad but it's confusing could use a little more work also what's the point in making an intro if it can't be saved to your phone so you can actually use itI cant even use it there is no help option and it's all black when I try to make it , this sucks! I REALLY wanted to make an intro for my YouTube channel but I guess it's a fail >:(It's ok I do like it it's also cool that you can get songs on it but what is annoying is the sings don't save.

2. App has potential though, with a little more effort.This app is horrible!!! Don't recomened it! I opened the app up and then 2 seconds later AD I couldn't do anything there was so many ads covering up whatever I was supposed to use to make my intro.This is the best and the things in there are so cool.

3. IF I COULD I WOULD GIVE IT A -1000000000000000000000000000000I hate it! If i try to share it it will go to a black screen and it will completely be frozen! Its frustrating and confusing.

4. I think it works for different type of phones, I honestly don't know.first there were too many ads, then when i got to the templates there were like 5.

5. Unlike other apps, no ability to tweak the music you add; e.g. fade in and out.

6. Also, the few templates provided aren't the best quality, they look homemade.

7. Small choice of templates.

8. Well for some people, I believe the problems are fixed.

9. Honestly I feel bad that it's underrated like nobody wants to use it.

10. If you see critical comments, just don't worry about some of them.

11. I'll be using this from time to time.

Steps to Troubleshoot & Fix Intro Maker Issues

1. Fix Intro Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Intro Maker: Restarting the app will resolve most errors.
  2. Update the Intro Maker App. Here is how:
    1. On Android goto PlayStore » Search for "Intro Maker" » Open Intro Maker for Video » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Intro Maker » click "UPDATE".
  3. Clear Intro Maker for Video app cache: Clearing cached data will force your app to retrieve the latest data directly from Intro Maker servers.
    1. On Android, goto Settings » Apps » Select "Intro Maker for Video" » click Storage » click "Clear Cache".
  4. Check Intro Maker app permissions. If any of these permissions required to use your device's features are disenabled, Intro Maker might not work.
  5. Uninstall and reinstall Intro Maker. If nothing else has worked, completely uninstall Intro Maker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Intro Maker not working


2. Fix Intro Maker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Intro Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Intro Maker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Intro Maker may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • hi i want to cancel my subscription plan please.

    — by Woodmael Saint-Felix 3 years ago