Contact Animal Planet GO Customer Service

Why should I report an Issue with Animal Planet GO?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Discovery Communications LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Jeff: Rocky Mountain Vet, Lone Star Law, North Woods Law, The Zoo: San Diego and many more - plus top shows from other networks including Deadliest Catch (Discovery), Diners, Drive-Ins and Dives (Food Network), Home Town (HGTV), Ghost Adventures (Travel Channel), Dr.

2. Jeff: Rocky Mountain Vet, Lone Star Law, North Woods Law, The Zoo: San Diego - and many more! • Watch select episodes and entire seasons of your favorite shows from up to 15 networks!

3. Catch up with your favorite Animal Planet shows anytime, anywhere with the all-new Animal Planet GO app - and now get access to up to 14 additional networks including TLC, Discovery, Science Channel, Travel Channel and more - all in one app.

4. New episodes are available the same day as they premiere on TV. • Binge your favorite Animal Planet series and specials including Pit Bulls & Parolees, Crikey! It's the Irwins, Dr.

5. Link your pay TV provider (cable, satellite, telco, live TV streaming service) to access Animal Planet favorites like Pit Bulls & Parolees, Crikey! It's the Irwins, Dr.

6. Pimple Popper (TLC), Evil Lives Here (ID) and more.

7. It’s FREE with your pay TV subscription.

8. We may work with third-party advertising companies and other partners that help us deliver tailored advertisements to you.

1. It would be great if it also had an easy way to rewind or go forward because using your finger could be back 5 seconds or 5 minutes and it always seems to work for one episode before it kicks you off or a few episodes.

2. Everyone seems to have the same complaints and I can appreciate the developers posting responses trying to correct the problems but when you have this many people with the same issues, I don't think it needs to be fixed on individual basis.I ❤️ animal planet!! The app does need work though.

3. Another nice feature would be the ability to double tap the left or right side of the video to skip 10 seconds backwards or forward, respectively.Like that it has so many shows available, but wish there was a way to get rid of the commercials .

4. I've waited minutes at a time for this thing to play mere seconds of a show! As much as I love Animal Planet, this app had to go extinct.

5. When trying to resume the video, it starts way before you left off.Takes minutes to load the app, freezes entirely 3 out of 4 times, episodes quit playing after a few minutes.

6. I'll still be using it since there is no other option but it would sure be great if it could fix the bugs and do like how YouTube just let's you tap the screen twice for ten seconds or keep tapping for longer.If you have access due to a subscription, the app is great.

7. I just want to watch the zoo not a ring spinning for a half an hour (I even watched to make sure I wasn't just being impatient)Works great, but would be even better with a few small additions.

8. When you come back to a show you were watching it will send you to the beginning making you have to keep watching long commercials to try to find where you left off.

9. Hoping this latest release fixes those issues because I LOVE LOVE LOVE the shows.

10. OR, if there HAS TO BE commercials, bot have them be so long! A large part of wanting to use the app, especially if paying for it, is because you think there will be no commercials, or very short, limited interruption commercial time.

11. This wouldn't be too big of an issue if it didn't carry back into the actual episode, which causes issues with countless basic actions.

1. Fix Animal Planet GO Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Animal Planet GO: Restarting the app will resolve most errors.
2. Update the Animal Planet GO App. Here is how:
   1. On Android goto PlayStore » Search for "Animal Planet GO" » Open Animal Planet GO » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Animal Planet GO » click "UPDATE".
3. Clear Animal Planet GO app cache: Clearing cached data will force your app to retrieve the latest data directly from Animal Planet GO servers.
   1. On Android, goto Settings » Apps » Select "Animal Planet GO" » click Storage » click "Clear Cache".
4. Check Animal Planet GO app permissions. If any of these permissions required to use your device's features are disenabled, Animal Planet GO might not work.
5. Uninstall and reinstall Animal Planet GO. If nothing else has worked, completely uninstall Animal Planet GO then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Animal Planet GO not working

2. Fix Animal Planet GO Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Animal Planet GO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Animal Planet GO not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Animal Planet GO may not be able to connect to the Internet when running in the background.