Contact Envista Customer Service

Why should I report an Issue with Envista Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ENVISTA CREDIT UNION to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And it won't let me use my biometrics to sign in.Pretty great app, with a simple design that is easy to understand, however it is annoying that i have to type in my password everytime, because the fingerprint feature decides not to work sometimes.

2. Like still good as far as a banking app goes, but dissapointing.We need an option to lock/freeze our credit cards and debit cards.

3. The updates seem to always mess up the app for a day or more.I have tried to use mobile banking apps for 2 other banks in Topeka, 1, a major bank.

4. Months & years of trying, asking for help to re-set them, numerous times, has left me routinely so frustrated, that I now must bank in person.

5. Then the app crashes.Overall an effective and simple app to get everything you need... Except for the "transfer" option that says "add recipient".

6. I then received a letter saying I had an outstanding balance and it would be reported on my credit score.

7. I know when it was made, pending date, balance before and after each transaction, shows available balance and pending balance.

8. That is why I switched to Envista CU, opening 1 cking and two savings acctsEdit2: they never fixed any of the things i had problems with.

9. However, I have had to stop trying because the apps they use don't function properly or tell me my password is incorrect, if I have not used it for a couple of weeks.

10. Edit: i dropped another star because its been 2 years and they've never fixed the issue i had even though they said they were working on it.

11. It helps keep things organized so much better!Out of nowhere the app thinks I'm using a 3rd party keyboard, which I'm not.

1. Fix Envista Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Envista: Restarting the app will resolve most errors.
2. Update the Envista App. Here is how:
   1. On Android goto PlayStore » Search for "Envista" » Open Envista Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Envista » click "UPDATE".
3. Clear Envista Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Envista servers.
   1. On Android, goto Settings » Apps » Select "Envista Mobile Banking" » click Storage » click "Clear Cache".
4. Check Envista app permissions. If any of these permissions required to use your device's features are disenabled, Envista might not work.
5. Uninstall and reinstall Envista. If nothing else has worked, completely uninstall Envista then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Envista not working

2. Fix Envista Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Envista be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Envista not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Envista may not be able to connect to the Internet when running in the background.