Published by Dickinson Financial Corporation on May 21, 2024

contact Armed Forces Bank Chat with our AI-based Armed Forces Bank Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Armed Forces Bank?



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Why chat with our AI Armed Forces Bank Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Armed Forces Bank.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. We'll be dropping them as soon as we can get all of our direct deposits and automatic bill payments swapped over to our new account with a different bank.Recent updates leave the app to be inaccurate when it comes to your accounts, the app will say that I received my check but the balances don't change.

2. It takes too long to load, I can't see my incoming payments 2-3 days in advance anymore, the Instant Balance feature was taken away, its taking longer to get an accurate balance after a purchase or a payment, and the new layout is just overall confusing.

3. I cannot transfer money like I used to and it freezes, constantly sending me notifications someone is trying to log in with wrong password, the list goes on but the most frustrating part is being charged a overdraft fee when their system fails to update and make transfers on timely manner.

4. This one doesn't, it doesn't update my balance with pending transactions as quickly as the old one, takes forever to log in to and load my account info.

5. I added my new bank and every time I try to transfer I can't because I've "already added this account" yet whenever I go to send money the bank says I have no accounts added! This is ridiculous and I just want my money already.

6. It's even more of a nightmare if you're overseas with no in person help 🙄Worst Online Banking App EVER since the recent update! You can't check instant balances anymore.

7. For some reason this new update has some delays on deposits and other transactions than I used to have with the old application.Changed my banking service because I hate this app so much.

8. Too many occasions where the previous day balance reflected on the the next day does not match the last balance recorded on the previous day balance.

9. Namely, why can't it keep updated on things that happen after hours like the old app/website did? Just checked and can't see purchases I did within the last few hours so I can't really tell exactly how much I have left, though I'm sure I could do that if I drive to an ATM.

10. It's just all around garbage! We hated having to deal with Armed Forces already and with the new update to online banking we've had enough.

11. Been with this bank since 2008 and I'm strongly considering finding a new one.Ever since the new update I've been so frustrated with it.

Steps to Troubleshoot & Fix Armed Forces Bank Issues

1. Fix Armed Forces Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Armed Forces Bank: Restarting the app will resolve most errors.
  2. Update the Armed Forces Bank App. Here is how:
    1. On Android goto PlayStore » Search for "Armed Forces Bank" » Open Armed Forces Bank » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Armed Forces Bank » click "UPDATE".
  3. Clear Armed Forces Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Armed Forces Bank servers.
    1. On Android, goto Settings » Apps » Select "Armed Forces Bank" » click Storage » click "Clear Cache".
  4. Check Armed Forces Bank app permissions. If any of these permissions required to use your device's features are disenabled, Armed Forces Bank might not work.
  5. Uninstall and reinstall Armed Forces Bank. If nothing else has worked, completely uninstall Armed Forces Bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Armed Forces Bank not working


2. Fix Armed Forces Bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Armed Forces Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Armed Forces Bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Armed Forces Bank may not be able to connect to the Internet when running in the background.

Reported Issues

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