Published by The Pittsburgh Cultural Trust

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Why should I report an Issue with ParkPGH?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Pittsburgh Cultural Trust to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ParkPGH

1. ParkPGH provides real-time parking availability for Pittsburgh's Cultural District, Central Business District and North Shore.

2. See which garages have spaces right now, where the closest garage is to your destination, and parking rates.

3. ParkPGH is a project of The Pittsburgh Cultural Trust made possible by The Benter Foundation and built by Deeplocal, Inc.

ParkPGH Customer Insights

1. I did better just driving and looking for a space after going around town three times!!! Useless App!!!!!Three times already it told me there were spots at the Third Ave garage, and upon arriving not even a minute after checking, it's full.

2. Used to have them originallyessential for parking downtown.Easy to useWent to a Wednesday Pirates game and it sent us to the wrong garage twice and then a full one.

3. I've found it quite reliable.The app has not been updated since 2016 and no longer works--gives a 403 ERROR every time.Parked many times with positive results.

4. The garage attendants are always friendly & helpful.Missing status on too many garages in downtown.

5. I tried to use the "report inaccuracy" feature but I got an error message.

6. Very frustrating.Pop-up spam begged me for feedback.

7. I don't drive into Pittsburgh that often so ParkPGH is extremely useful to me when I do.

8. I despise spamVery informative and simple use.

9. I check the app again, and it still said it had spaces.

10. Nice job.

Steps to Troubleshoot & Fix ParkPGH Issues

1. Fix ParkPGH Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ParkPGH: Restarting the app will resolve most errors.
  2. Update the ParkPGH App. Here is how:
    1. On Android goto PlayStore » Search for "ParkPGH" » Open ParkPGH » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ParkPGH » click "UPDATE".
  3. Clear ParkPGH app cache: Clearing cached data will force your app to retrieve the latest data directly from ParkPGH servers.
    1. On Android, goto Settings » Apps » Select "ParkPGH" » click Storage » click "Clear Cache".
  4. Check ParkPGH app permissions. If any of these permissions required to use your device's features are disenabled, ParkPGH might not work.
  5. Uninstall and reinstall ParkPGH. If nothing else has worked, completely uninstall ParkPGH then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ParkPGH not working


2. Fix ParkPGH Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ParkPGH be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ParkPGH not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ParkPGH may not be able to connect to the Internet when running in the background.

Reported Issues