Contact Passport Parking Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. For example, I wasn't allowed to add to my time and couldn't renew it once time expired (not everyone knows how long a stay will be), but there was no way to know this until after I already paid my initial session, resulting in a run to put coins into the physical meter anyway.Could match the user friendliness of the kiosk.

2. Plus it errored out while selecting the payment method so I had to close the app and start over! Overall it seems less intuitive and more dated-looking than the previous version.I like the concept and convenience of the app, but it seems parking zones are allowed their own rules on when and for how long you can park.

3. It is a nuisance to register every time you park for free parking.Not intuitive, Upcharges by default The app assumes you need 2 hours by default, and they don't explain how to reduce it to a shorter time.

4. It will help people who want to park in the same spot all day long.while the "add time" function has not worked in my location, it is easy to add a new session in the same location.

5. And because it's not meter-by-meter, and only by "zone" of a group of meters, it won't let you stay within the same zone for more than the allowed stay at the individual meter, even if you move to a different meter.

6. They also tack on a "convenience fee," but using coins is much more convenient than trying to use this labyrinthine app to just park for a brief time.

7. But overall, much better than having to carry cash or activate at the meter.This app is horseshit!! It ALWAYS automatically starts the clock minus 30-60 seconds in from your start time.

8. It also isn't clear why the city told me you only need to register once since parking is free but the app doesn't support that.

9. The app only shows various parking code numbers so it is confusing the first time.

10. Pick a parking lot, pick a stall, enter the duration you need to stay, and pay.

11. Recently, there must have been a change to payments or a falling behind and secure payment processing, because my bank detects charges from the app as fraudulent.

1. Fix Passport Parking Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Passport Parking: Restarting the app will resolve most errors.
2. Update the Passport Parking App. Here is how:
   1. On Android goto PlayStore » Search for "Passport Parking" » Open Passport Parking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Passport Parking » click "UPDATE".
3. Clear Passport Parking app cache: Clearing cached data will force your app to retrieve the latest data directly from Passport Parking servers.
   1. On Android, goto Settings » Apps » Select "Passport Parking" » click Storage » click "Clear Cache".
4. Check Passport Parking app permissions. If any of these permissions required to use your device's features are disenabled, Passport Parking might not work.
5. Uninstall and reinstall Passport Parking. If nothing else has worked, completely uninstall Passport Parking then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Passport Parking not working

2. Fix Passport Parking Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Passport Parking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Passport Parking not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Passport Parking may not be able to connect to the Internet when running in the background.