Published by Satori Soft on Jul 11, 2024

Report an issue with ASL Study.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with ASL Study?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Satori Soft to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ASL Study image 1 contact ASL Study image 2

ASL Study Customer Insights

1. Thanks!!Honestly after I paid for it, it's super helpful! I don't expect to be fluent but it has lots of everyday phrases that are useful! Using this mixed with YouTube lessons and actual in person ASL lessons I believe will help me to become fluent!I like this app very much it is teaching me sign language that most of the time I have to look up or that wouldn’t be there.

2. No introduction.I love this app because I am so inspired by people who have to use sign and I love learning it so I can communicate with people like that easily and just one problem is that you have to pay for some words but not all of them... thanks for making this sign learning app!There were not enough basics, like there was 2 then skipped to 22, and he legit did " a, z" for the a to z section.

3. Great app!Helpful content, but the ads kept covering the page and were so frequent that it interrupted the lessons too much to get a true learning experience out of it.Way too fast even when you slow it down to the slowest speed.

4. I just started learning sign and most people are shocked that I am learning this fast and these signs.

5. (ASL Interpreter, in the field for 15 years)Just started taking a sign language class out our local community college.

6. 2 stars because I expect this ap would be great without the greed that went into it.I don’t rate apps very often, but I think this one is really good.

7. I was able to learn the whole alphabet in under 20 minutes the videos really help.

8. I love all the material our teacher sends us home with... this app is very helpful when I need to look up reminder words.

9. All the signs are demonstrated with videos, thanks GOD no pictures.

10. How so you expect people to learn with an ad every 3rd word they look at? Annoying to say the least.

11. I enjoy having a person actually doing the signs instead of pictures.

Steps to Troubleshoot & Fix ASL Study Issues

1. Fix ASL Study Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ASL Study: Restarting the app will resolve most errors.
  2. Update the ASL Study App. Here is how:
    1. On Android goto PlayStore » Search for "ASL Study" » Open ASL Study » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ASL Study » click "UPDATE".
  3. Clear ASL Study app cache: Clearing cached data will force your app to retrieve the latest data directly from ASL Study servers.
    1. On Android, goto Settings » Apps » Select "ASL Study" » click Storage » click "Clear Cache".
  4. Check ASL Study app permissions. If any of these permissions required to use your device's features are disenabled, ASL Study might not work.
  5. Uninstall and reinstall ASL Study. If nothing else has worked, completely uninstall ASL Study then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ASL Study not working


2. Fix ASL Study Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ASL Study be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ASL Study not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ASL Study may not be able to connect to the Internet when running in the background.

Reported Issues