Published by Badsnowball Limited

Report an issue with Sonic Cat.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Sonic Cat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Badsnowball Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Sonic Cat image 1 contact Sonic Cat image 2

Sonic Cat Customer Insights

1. I thought endless might be an option to play the whole song but instead it just loops the first minute again.It's a great game, I love the idea and the cat is really cute! My issues are with the massive amount of ads that play every few minutes.

2. And less ads, please.Ads are all over the game, and during game play it is visually engaging but if you miss just One single beat, you basically give up your entire progress on the song or have to watch a 30 second ad to be able to continue, Instead of just losing a streak.

3. If they increased the song diversity and length and toned down the ads, I would give it another shot.I love this app! I play a lot of music beat type games like this and I this one is my favorite so far! It has more to offer and gives you a chance to at least pay to get rid of ads.

4. It's a great game but I wish those issues were resolved!!It's a great game! But the problem is that whenever I try to pick a song from YouTube I can only do 1 song, and that 1 song lags so much.

5. I swear I've watched more ads than played the game! My other issue is that the game lags often which causes me to miss and fail the song.

6. The concept is great, the game play is fun, even the music is pretty cool.

7. Sadly, the ads interrupting every other action made it irritating to continue to play the game.The ads are ridiculously intrusive.

8. I challenge you to turn off the vibration and pick one of the hardest songs you've done, I have 2 different rhythm music games and I forgot to turn off the vibration on the other one so it was weird transitioning back from it.

9. Overall, it is an entertaining game but I hope that this big can be fixed soon because I don't think any other good music game has this feature.

10. This is a cool and cute game! I love the music! But when I try to use my downloaded music, it will say that it is too short.

11. I would also love to be able to use my music in the game!I love the app.

Steps to Troubleshoot & Fix Sonic Cat Issues

1. Fix Sonic Cat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sonic Cat: Restarting the app will resolve most errors.
  2. Update the Sonic Cat App. Here is how:
    1. On Android goto PlayStore » Search for "Sonic Cat" » Open Sonic Cat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sonic Cat » click "UPDATE".
  3. Clear Sonic Cat app cache: Clearing cached data will force your app to retrieve the latest data directly from Sonic Cat servers.
    1. On Android, goto Settings » Apps » Select "Sonic Cat" » click Storage » click "Clear Cache".
  4. Check Sonic Cat app permissions. If any of these permissions required to use your device's features are disenabled, Sonic Cat might not work.
  5. Uninstall and reinstall Sonic Cat. If nothing else has worked, completely uninstall Sonic Cat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sonic Cat not working


2. Fix Sonic Cat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sonic Cat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sonic Cat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sonic Cat may not be able to connect to the Internet when running in the background.

Reported Issues