Published by LMuse Limited on Oct 9, 2023

Report an issue with TREBLE CAT.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with TREBLE CAT?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LMuse Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact TREBLE CAT image 1 contact TREBLE CAT image 2

About TREBLE CAT

1. Treble Cat is designed to help students of all ages learn how to quickly identify notes in the treble clef.

2. This app has been created in collaboration with professional musicians and educators.

3. There are 80 entertaining levels that get progressively more challenging.

4. A fun way for beginners to get past the most challenging and sometimes discouraging introduction to reading music.

TREBLE CAT Customer Insights

1. This app requires a stylus at later levels.We absolutely adore this game! :) It is birilant to be able to play a game and acquire so much music knowledge! It is wonderful for any age - the children and I include this as part of our musical education throughout our school week.:) Well done!Can't play it.

2. Great for drilling!!! I really love how this app helps me to learn what the notes are.

3. I am learning to quickly read notes and I am challenged.

4. This app is fun for those who want to learn note placement.

5. I think it would be nice out the note tone was played when pressed but whatever.

6. The more I drill, the clearer they become to read.

Steps to Troubleshoot & Fix TREBLE CAT Issues

1. Fix TREBLE CAT Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TREBLE CAT: Restarting the app will resolve most errors.
  2. Update the TREBLE CAT App. Here is how:
    1. On Android goto PlayStore » Search for "TREBLE CAT" » Open TREBLE CAT » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TREBLE CAT » click "UPDATE".
  3. Clear TREBLE CAT app cache: Clearing cached data will force your app to retrieve the latest data directly from TREBLE CAT servers.
    1. On Android, goto Settings » Apps » Select "TREBLE CAT" » click Storage » click "Clear Cache".
  4. Check TREBLE CAT app permissions. If any of these permissions required to use your device's features are disenabled, TREBLE CAT might not work.
  5. Uninstall and reinstall TREBLE CAT. If nothing else has worked, completely uninstall TREBLE CAT then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TREBLE CAT not working


2. Fix TREBLE CAT Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TREBLE CAT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TREBLE CAT not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TREBLE CAT may not be able to connect to the Internet when running in the background.

Reported Issues