Contact PhotoDirector Customer Service

Why should I report an Issue with PhotoDirector: AI Photo Editor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cyberlink Corp to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Update: It's 2023 & with each product update it gets more features that I find innovative & fascinating.I've been using this app for years, and I absolutely love it.

2. It's been absolutely fanfreakintastic! I've tried quite a few photo editing apps over the years and this is by far the easiest to use with the most features.

3. Remove ad for higher rating.Have been using this app for a couple years and had loved it.

4. Inversion is great for people who use dark mode planners, journals and notes who want to print their pages or web screenshots but do not want to use up all their black printer ink.

5. I appreciate the random updates for filter/ effect/ sticker packs and considering that I don't come from a Photoshop background, I applaud the developers for creating an intuitive and easy to navigate interface that puts a powerful set of tools in a package that's extremely robust without requiring any technical know how.

6. I hate giving it 1 star..I've been using this app for quite a few years now.

7. However, the last couple days, I have had the Temu ad show up every time after I edit a photo and no "close ad" option comes up so I have to close the app to get back to the main screen.

8. 😔I have been using this app for years.

9. I have always loved it but the past few time I noticed it's been folding my photos with saves.. I'm not sure what's going on.

10. With inversion you can use your dark mode digital planner all you want and print your pages inverted to light mode.

11. Cheers 🤌Its a powerful photo editing tool thats easy to use.

1. Fix PhotoDirector Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PhotoDirector: Restarting the app will resolve most errors.
2. Update the PhotoDirector App. Here is how:
   1. On Android goto PlayStore » Search for "PhotoDirector" » Open PhotoDirector: AI Photo Editor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PhotoDirector » click "UPDATE".
3. Clear PhotoDirector: AI Photo Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from PhotoDirector servers.
   1. On Android, goto Settings » Apps » Select "PhotoDirector: AI Photo Editor" » click Storage » click "Clear Cache".
4. Check PhotoDirector app permissions. If any of these permissions required to use your device's features are disenabled, PhotoDirector might not work.
5. Uninstall and reinstall PhotoDirector. If nothing else has worked, completely uninstall PhotoDirector then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PhotoDirector not working

2. Fix PhotoDirector Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PhotoDirector be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PhotoDirector not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PhotoDirector may not be able to connect to the Internet when running in the background.