Contact Muslima Customer Service

Why should I report an Issue with Muslima: Muslim Dating?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cupid Media to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Try find some real people for your real Life.Terrible, don't upgrade! I upgraded my membership for a week but didn't get any benefits at all! Members reply after two or three days, sometimes a week after you first reach out to them! They don't see the message!! which indicates this app has issues with it's core design and functionality!Horrible billing system.

2. Deceptive or technical Glitch There is still no membership to cancel but i have turned off the autorenew feature and will be writing to Google play store for violation of terms.ccHorrible Can someone plz let me know if it is even safe to submit copies of my ID to this app to reactivate it cause that is what it's asking for and I do not feel safe doing such.

3. Do not purchase a premium account never! After you purchase an account for 180euro They'll cancel your account permanently, when you send them a message asking why? n ask to reactivate it, they send auto-mesaage pretending "you are not looking for a partner anymore"! When you answer you never said that they ghost you and never answer back.

4. I will spread the word in French forums and customers let them know that you are scammers and fill complain at French policeAfter subscribed for 1 month , I found it good but also there's some bothering things 1- The app is lagging badly so you have to update the text features.

5. On top of that every activity requires paid subscription (messages, replying to messages, etc), even though the app constantly gives errorAsalamu alaykum wa rahmatullahi wa barakatu.

6. 2- many people putting fake pictures and trying to scam so there's must be a verification for identityBeware of the week membership.

7. I paid for membership but now that it's ended I can't see the messages which I sent during my paid membership, what a load of rubbish lol!! Better and cheaper alternatives available and you'll have a much better experience.

8. I am not able to use the link provided.Terrible app, don't waste your money!! Too many fake profiles and the app is very laggy and slow.

9. The app says no subscription to cancel but then they keep billing your credit card.

10. Don't waste your money on this!If you have enough money to spend, un-necessarily, then it's good enough.

11. When you log into the site via computer you see mysteriously a autorenew.. then you reach out to customer service and they tell you, your in the wrong.

1. Fix Muslima Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Muslima: Restarting the app will resolve most errors.
2. Update the Muslima App. Here is how:
   1. On Android goto PlayStore » Search for "Muslima" » Open Muslima: Muslim Dating » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Muslima » click "UPDATE".
3. Clear Muslima: Muslim Dating app cache: Clearing cached data will force your app to retrieve the latest data directly from Muslima servers.
   1. On Android, goto Settings » Apps » Select "Muslima: Muslim Dating" » click Storage » click "Clear Cache".
4. Check Muslima app permissions. If any of these permissions required to use your device's features are disenabled, Muslima might not work.
5. Uninstall and reinstall Muslima. If nothing else has worked, completely uninstall Muslima then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Muslima not working

2. Fix Muslima Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Muslima be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Muslima not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Muslima may not be able to connect to the Internet when running in the background.