Published by Cupid Media on Oct 1, 2024

Report an issue with InternationalCupid.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with InternationalCupid: Dating?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cupid Media to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact InternationalCupid: Dating image 1 contact InternationalCupid: Dating image 2

InternationalCupid Customer Insights

1. So it's become longer and tiring to go though all profiles not in your filter option for example i choose preferred age from 20 to 40 but now i have to browse profiles from 20 to all ages which is not my match preference it's wasting time ... request the website to make the required changes and make it more user friendly as before thank youThis is a nice app for sure .

2. No one asks for money, or lieing thatt she or she sent u gifts... and there is variety, its all upon u to choose ur taste.I found the apps to be very well set and fast .But after paying for upgrading,,,there was delay and I had only one way of paying.The mpesa services could be better Middle income earners in Kenya.New app is less user friendly.

3. It's unfortunate because this could have been a good app otherwise to find true love from the UK.This app is easy to use and find partners on, but I docked 2 stars for that outrageously expensive premium membership.

4. The people are realistic, incase anyone abuses ur rights and u report, something is done which is an opposite with other dating apps.

5. Not coming back.The new updates they have removed filters from online search ...so now you have to browse through all profiles which are not as per your match setting.

6. Price is on par with others and you can just buy one month to try it out.The website & app have too many profiles from Nigeria and Africa.

7. Why ask people to pay for features if you can't protect your users from scammers!easy to use easy to find new people and interact with them.

8. I might concider spending like 1.99€ per month on just the messaging function, but not 23€ FOR A WEEK of golden premium membership.

9. The app seems to have a lot going for it, for me personally the payment was just too steep, for just three month the platinum package (which is the one you need if you'd like to translate messages) was almost 80 USD that's ridiculous.

10. The matches are decent, but a lot of people don't read the profiles.

11. The first time i joined it, i really had bias over dating apps, but this is really satsfying.

Steps to Troubleshoot & Fix InternationalCupid Issues

1. Fix InternationalCupid Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart InternationalCupid: Restarting the app will resolve most errors.
  2. Update the InternationalCupid App. Here is how:
    1. On Android goto PlayStore » Search for "InternationalCupid" » Open InternationalCupid: Dating » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for InternationalCupid » click "UPDATE".
  3. Clear InternationalCupid: Dating app cache: Clearing cached data will force your app to retrieve the latest data directly from InternationalCupid servers.
    1. On Android, goto Settings » Apps » Select "InternationalCupid: Dating" » click Storage » click "Clear Cache".
  4. Check InternationalCupid app permissions. If any of these permissions required to use your device's features are disenabled, InternationalCupid might not work.
  5. Uninstall and reinstall InternationalCupid. If nothing else has worked, completely uninstall InternationalCupid then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing InternationalCupid not working


2. Fix InternationalCupid Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make InternationalCupid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to InternationalCupid not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, InternationalCupid may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Good day I can't log in back to my account please help me to recover my account

    — by Lillibeth 1 year ago

  • Could you please help me cancel my subscription? It hasn't lived up to my expectations. Thank you.

    — by Javier Luna 1 year ago

  • почему пишет профиль отменен?

    — by Anna 1 year ago

  • Good day team International cupid I would like you to cancel my subscription to cupid international. MY REASON BEING, I DO NOT USE IT ANYMORE AND I SAVING MYSELF FROM ALL ABUSE AND HARASSMENTS THAT I HVE BEEN SEEING ON THE WEBSITE.

    — by connie 1 year ago

  • Hello i would like to cqncel my subscription to international cupid and stop any payment please
    Thanking you kindly

    Pam Goomawtee Luchmun

    — by Pam Luchmun 2 years ago

  • Please cancel my account

    — by simon abraham 2 years ago

  • Looking fo a soulmte

    — by vlado mahobej 2 years ago

  • I request to subscribe.

    — by Margaret 2 years ago

  • Please hears my voice

    — by M azam 2 years ago

  • i want to cancell my account in international dating app its wasting of money every month

    — by sunshine sales 2 years ago