Published by Cupid Media on Oct 1, 2024

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Why should I report an Issue with AfroIntroductions: Afro Dating?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cupid Media to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact AfroIntroductions: Afro Dating image 1 contact AfroIntroductions: Afro Dating image 2

AfroIntroductions Customer Insights

1. Y'all need to find better ways to vet women.Among the "Cupid" series of dating apps now run by Dating Group it has in my opinion one of the highest number of fake or "inactive" profiles...its purely geared towards profitability and the staff is changing profile names or headers and other parts of the profile without notification or my consent and than expects me to pay for that kind of service? Nope thank you!!! Lots of other apps where you can exchange messages for free πŸ˜‰, like Okcupid for example...owned by Match Group, same as TinderFree to sign up but you can read msg unless you pay for a premium acct starting at $20 a week is insane.

2. I do see the team responding to reviews tho.This app is a very good up but there are few things I think it could be more better with, for example ; there should be an option to communicate as a free members cuz is not everyone that can afford to pay and the prices too are too high for subscription cuz there's no guarantee for you to get a perfect match by the end of month as a premium member.

3. With a high probability most of the profiles are fake or scammers, this app is super trash.You can't use the App well without you paying, even sending a message to a free or paid user it refuses.

4. I've received messages from three different women with the SAME PICTURES, just different ages and names, and if they aren't catfishing, they need X # of dollars for (______).

5. For example (verified profile only and search in more than 1 location at a time.

6. But tons from other countries, most of the time I cant even read the message.

7. And often there are no notifications, you just happen across messages you missed way down the list.It sucks that I get so many messages from those outside of the region.

8. At first I hated this app because everyone is too young to date and lives on another continent, but I have had some great conversations with some really cool people that I would not have met otherwise.

9. All African women aren't like that, but dang, this site takes the cake.

10. The funny thing is you'll receive a message and you can't even read without paying.

11. The app itself is just ok, you get notifications and then have to sort through numerous pages to find them because everything displays out-of-order.

Steps to Troubleshoot & Fix AfroIntroductions Issues

1. Fix AfroIntroductions Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AfroIntroductions: Restarting the app will resolve most errors.
  2. Update the AfroIntroductions App. Here is how:
    1. On Android goto PlayStore » Search for "AfroIntroductions" » Open AfroIntroductions: Afro Dating » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AfroIntroductions » click "UPDATE".
  3. Clear AfroIntroductions: Afro Dating app cache: Clearing cached data will force your app to retrieve the latest data directly from AfroIntroductions servers.
    1. On Android, goto Settings » Apps » Select "AfroIntroductions: Afro Dating" » click Storage » click "Clear Cache".
  4. Check AfroIntroductions app permissions. If any of these permissions required to use your device's features are disenabled, AfroIntroductions might not work.
  5. Uninstall and reinstall AfroIntroductions. If nothing else has worked, completely uninstall AfroIntroductions then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AfroIntroductions not working


2. Fix AfroIntroductions Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AfroIntroductions be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AfroIntroductions not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AfroIntroductions may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to cancel Subscription now

    β€” by Tajudeen Fatai Ojo 1 year ago

  • I got a lover

    β€” by Teddie 1 year ago

  • Am requesting for Cancelling of automatic payment from Otto Betty visa

    β€” by Otto Betty 1 year ago

  • I don't want to subscribe any more on Afrointroductions ease cancel me out

    β€” by Ngonzi 1 year ago

  • I don't want to subscribe any more on Afrointroductions ease cancel me out

    β€” by Ngonzi 1 year ago

  • I will like to cancel my subcription since the objectives has been achieved thereby. Thank you. There should be no more going to my account for the weekly payment again as from this day the 25 March 2023.

    β€” by Joseph PETER 1 year ago

  • Kindly cancel my subscription

    β€” by Cecilia 1 year ago

  • Billing

    β€” by Morayo 2 years ago

  • Kindly cancel my weekly subscription. I unable to do it on the App. Thank you

    β€” by Lydia Nkrumah 2 years ago

  • Please cancel my subscription. Thank you.

    β€” by Lydia Nkrumah 2 years ago

  • Kindly cancel my weekly automatic subscription

    β€” by Lydia Nkrumah 2 years ago

  • Kindly unsubscribe me from the payment, I wrongly selected auto payment method un knowingly, so now I would like to cancel the subscription. Thank u

    β€” by Naume 2 years ago

  • Dear Sir/Madam, May you kindly cancel my subscription. Thank you.

    β€” by emmanuel 2 years ago

  • I request my account to be deleted due to my personal issues

    β€” by Nancy 2 years ago

  • Kindly unsubscribe me from the payment am not the one using this is a relative

    β€” by Caroline njeri muthee 3 years ago