Contact Scale Customer Service

Why should I report an Issue with Scale - Size Comparison?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Drop.apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. + Scale is a simple app to compare the size of two or more objects with each other. + Discover the size of interesting theoretical objects.

2. Feel free to send me feedback, feature ideas or interesting object suggestions.

1. Also, maybe give us more than the preset colors? Possible a color wheel, with the ability to input hexagonal codes, or RBG values? Oftentimes I have to use the same color for different objects, especially when I'm trying to input the Pokédex.I always use this app and it is great to use while documenting the diameter of objects.

2. If there's one thing I can think of for future updates, maybe we could import images of the things we wanna compare, like PNGs or something? Instead of using the same old bars and circles all the time? I honestly don't think it'd be that hard to implement, but if I'm wrong, I understand.

3. I thought that was pretty hilarious.. One thing, it'd be pretty cool if we could make rectangles, would make it a bit easier to use the app.I love this app, I used it to compare the sizes of my fictional planets for my worldbuilding project.

4. I use this app all the time to compare the sizes of both real and fictional fandom type things, and have a blast doing it.

5. Thank you creators please add this suggestion that would increase usefulness 10 fold! Adding labels to the objects in the scale would be cool too.This app is very cool.

6. But when it comes to cosmic scales, like galaxies, which are measured in light-years and other metric measurements, I need to use other websites to calculate how many kilometers are in galaxies.

7. A new choice of comparing the sizes from left to right, and right to left would be nice.

8. They claimed they had "a very nice phone" and you responded saying you can see what phone they were using and it wasn't nice at all.

9. With that said I think coloring objects should be a color wheel for more diversity.

10. I just use this to compare things I make and to see if the sizes are reasonable.

11. Doing this would make me not have to search the size of galaxies in km.App was great, did exactly what I needed it to do.

1. Fix Scale Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Scale: Restarting the app will resolve most errors.
2. Update the Scale App. Here is how:
   1. On Android goto PlayStore » Search for "Scale" » Open Scale - Size Comparison » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Scale » click "UPDATE".
3. Clear Scale - Size Comparison app cache: Clearing cached data will force your app to retrieve the latest data directly from Scale servers.
   1. On Android, goto Settings » Apps » Select "Scale - Size Comparison" » click Storage » click "Clear Cache".
4. Check Scale app permissions. If any of these permissions required to use your device's features are disenabled, Scale might not work.
5. Uninstall and reinstall Scale. If nothing else has worked, completely uninstall Scale then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Scale not working

2. Fix Scale Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Scale be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Scale not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Scale may not be able to connect to the Internet when running in the background.