Published by Crystal Cruises LLC

Report an issue with Crystal Cruises.
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Why should I report an Issue with Crystal Cruises?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Crystal Cruises LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Crystal Cruises Customer Insights

1. Too bad they went bankrupt.

Steps to Troubleshoot & Fix Crystal Cruises Issues

1. Fix Crystal Cruises Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Crystal Cruises: Restarting the app will resolve most errors.
  2. Update the Crystal Cruises App. Here is how:
    1. On Android goto PlayStore » Search for "Crystal Cruises" » Open Crystal Cruises » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Crystal Cruises » click "UPDATE".
  3. Clear Crystal Cruises app cache: Clearing cached data will force your app to retrieve the latest data directly from Crystal Cruises servers.
    1. On Android, goto Settings » Apps » Select "Crystal Cruises" » click Storage » click "Clear Cache".
  4. Check Crystal Cruises app permissions. If any of these permissions required to use your device's features are disenabled, Crystal Cruises might not work.
  5. Uninstall and reinstall Crystal Cruises. If nothing else has worked, completely uninstall Crystal Cruises then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Crystal Cruises not working


2. Fix Crystal Cruises Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Crystal Cruises be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Crystal Cruises not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Crystal Cruises may not be able to connect to the Internet when running in the background.

Reported Issues