Contact Crypto News Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Crypto News.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. 1) There should be a refresh button in the Holdfolio, and 2) In Market Cap when you bring up an individual coin/token, the coin prices that are displayed on the y-axis of the graph are worthless for low cost coins - the y-axis prices should have at least 3 significant figures (e.g. for ELON it would display 0.00000160 and 0.00000170 and so on).

2. My only complaint is that when I adjust my portfolio purchases from dollar purchase price to another coin, it updates the purchase price to the current price, instead of price at time of adding a purchase.

3. Sometimes I'm looking at the newsfeed part, then I search for the exact coin I can see at the top of the feed and then it still can't find the coin!! UselessReally digging this app!! Exactly what I needed for quick overview of my "total" portfolio.

4. Google, WhatsApp, Binance is working, but this no.Good app that's gives you crypto news & current prices along with sites were you can purchase the crypto you're researching.

5. I would love to give this app 5 stars but there does not seem to be a way to put a "sale" into my portfolio!I would have given 4 stars but the apps search function needs debugging.

6. Otherwise, great app! $30/year is a fair price for the pro version.I'm trying the free version of several apps to see which one I like the best.

7. In the beginning I could search for any coin and it would retrieve the news on that coin.... But now it doesn't.

8. Hope they can fix this bug or I will lookSo I've had this app a while.... why won't it find and coin I search for??? Who can I contact to make this work properly.

9. 3 is a good app, 4 is amazing/very good, and 5 an extremely rare perfect or flawless.(way too many dash them out left and right imo, it leaves no room for improvement.

10. It is so handy I've come to launching it more than social media apps.Updated from 5 star to 3-2 star rating.

11. Love the news feed, and portfolio.

1. Fix Crypto News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Crypto News: Restarting the app will resolve most errors.
2. Update the Crypto News App. Here is how:
   1. On Android goto PlayStore » Search for "Crypto News" » Open Crypto News: Prices, Alerts » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Crypto News » click "UPDATE".
3. Clear Crypto News: Prices, Alerts app cache: Clearing cached data will force your app to retrieve the latest data directly from Crypto News servers.
   1. On Android, goto Settings » Apps » Select "Crypto News: Prices, Alerts" » click Storage » click "Clear Cache".
4. Check Crypto News app permissions. If any of these permissions required to use your device's features are disenabled, Crypto News might not work.
5. Uninstall and reinstall Crypto News. If nothing else has worked, completely uninstall Crypto News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Crypto News not working

2. Fix Crypto News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Crypto News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Crypto News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Crypto News may not be able to connect to the Internet when running in the background.