Contact Сhoise.com Customer Service

Why should I report an Issue with Сhoise.com?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Crypterium AS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Established in 2017, Сhoise. com is a leading crypto platform serving over 1 million users across 170+ countries, offering a comprehensive suite of crypto-fiat services. With the Choise. com App, you can securely send, receive, and store Bitcoin and many other cryptocurrencies and digital assets.

2. Enjoy a reliable, licensed app for all your crypto needs. – certified according to the international payment data security standard PCI DSS.

3. Issue a card, top it up with crypto directly from your wallet, and use the card for your everyday purchases with global reach, or withdraw cash at an ATM.

4. Benefit from 7 years of crypto expertise and a proven track record in both DeFi and CeFi solutions.

5. Buy Bitcoin and other cryptocurrencies directly with your bank card.

6. Earn Interest on your crypto with attractive APYs.

7. Crypto-friendly Visa® Platinum Cards: Bridging the gap between traditional and digital finance.

8. Enjoy NFC, Paywave, and compatibility with Apple Pay and Google Pay.

9. Buy and sell cryptocurrencies: BTC, ETH, USDT, USDC and 40+ more.

10. We are always delighted to help and answer all of your questions.

1. Do I send a DNA sample? Your app/company is based as I see no real, having provided all necessary information for a card and still get rejected.The exchange doesn't work, the card load doesn't work, the support is unable to fix the problems, simply terrible.Used them for 2 years now.

2. I reinstalled many times.Was super excited for this app to start, but there are constantly issues with the app, cannot exchange all the currencies they display, and am having a very difficult time pulling my money out.

3. First of all, they stole my XRP, and I went through a 2 month long email with the joke of customer service they provide, for the ONLY resolution they would do is to convert my missing XRP into USDT, even when I told them over and over NO, that I wanted to transfer my XRP into a different wallet.

4. User friendly app, but it needs some work and overview into fees and rates.Worst crypto app ever! I had a nightmare getting verified.

5. All my balance gone for 6 card monthly fees charged at same time.

6. The only thing that is nice is the high rate savings accounts the offer from time to time with CRPT.You can't top up the card most of the time.

7. Often "Maintenence" for 7-10 days in a month, and they keep charging monthly card fee normally like you were able to actually use the card.

8. transactions work while others get frozen until you have to wait for support to manually refund them.

9. Every time I unlock my phone or bring it up from an idling state, your app opens by itself., by itself, automatically.

10. Bugged top ups, unable to withdraw to card.

11. Technical team doesn't work on weekend.

1. Fix Сhoise.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Сhoise.com: Restarting the app will resolve most errors.
2. Update the Сhoise.com App. Here is how:
   1. On Android goto PlayStore » Search for "Сhoise.com" » Open Сhoise.com » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Сhoise.com » click "UPDATE".
3. Clear Сhoise.com app cache: Clearing cached data will force your app to retrieve the latest data directly from Сhoise.com servers.
   1. On Android, goto Settings » Apps » Select "Сhoise.com" » click Storage » click "Clear Cache".
4. Check Сhoise.com app permissions. If any of these permissions required to use your device's features are disenabled, Сhoise.com might not work.
5. Uninstall and reinstall Сhoise.com. If nothing else has worked, completely uninstall Сhoise.com then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Сhoise.com not working

2. Fix Сhoise.com Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Сhoise.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Сhoise.com not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Сhoise.com may not be able to connect to the Internet when running in the background.