Contact Les 3 Vallées Official Customer Service

Why should I report an Issue with Les 3 Vallées Official?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Les 3 Vallées Officiel to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Intuitive and user-friendly, the official application for Les 3 Vallées - the world’s largest ski area - allows all users (whether they are familiar with the area or not), to find the essential information they need for a day on the slopes in the blink of an eye!

2. Find all the information you need about Les 3 Vallées ski area and its 7 resorts : Courchevel, Méribel, Brides-les-Bains, Les Menuires, Saint-Martin-de-Belleville, Val Thorens and Orelle.

3. Les 3 Vallées App: every 3 Vallées ADDICT’s must-have!

4. Leaving your GPS turned on in the background may reduce your battery life.

5. If you need assistance, you can reach us at: digital@les3vallees.

1. I would like to see more information on lift status and expected opening times.A good concept, but the live lift & run status is woefully inaccurate, so ultimately this is little better than a paper map.A wonderful application that needs more marketing! I see people trying to decipher paper maps everywhere, you guys should push and advertise this application through more channels.

2. Orelle lift is closed due to weather since hour ago but it is displayed as scheduled.Could have been a good app but makes no sense that the 2D map takes so long to get to.

3. I have no settings that control this and use lots of other location based sports and tracking apps fine.Unfortunately the status of trails and lifts is not up-to-date, which makes the app lose its main feature.

4. You can't force the lift status to refresh, and it doesn't say when the information was last refreshed.

5. Only way to refresh is to uninstall then reinstall the app (you need to do this every time)! Also, there are regularly incorrect lift and piste statuses (e.g. showing closed when open).

6. maybe its just me but i think most people downloading this app just want a good interactive 2d map.Updated to 5* as they have finally gone back to the old system of a simple 2D map which overlays symbols for open, groomed, etc.

7. The app overcounts both distance covered and vertical drop by a large margin without a doubt.Cannot start a session, pretty useless for tracking.

8. If I count the actual vertical drop on the day based on the lift heights it overcounts by 3-4x.

9. The previous app was so simple to use with a 2D map which showed lift times and whether or not runs had been groomed with one tap.

10. After viewing a webcam for the first time, the images never refresh so you are stuck with that original image every time you open the app, even several weeks later.

11. Also, on the 2D map, there is no way to turn off the status markers so you can't see the map unless you select Toilet view so it has fewer markers in the way.

1. Fix Les 3 Vallées Official Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Les 3 Vallées Official: Restarting the app will resolve most errors.
2. Update the Les 3 Vallées Official App. Here is how:
   1. On Android goto PlayStore » Search for "Les 3 Vallées Official" » Open Les 3 Vallées Official » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Les 3 Vallées Official » click "UPDATE".
3. Clear Les 3 Vallées Official app cache: Clearing cached data will force your app to retrieve the latest data directly from Les 3 Vallées Official servers.
   1. On Android, goto Settings » Apps » Select "Les 3 Vallées Official" » click Storage » click "Clear Cache".
4. Check Les 3 Vallées Official app permissions. If any of these permissions required to use your device's features are disenabled, Les 3 Vallées Official might not work.
5. Uninstall and reinstall Les 3 Vallées Official. If nothing else has worked, completely uninstall Les 3 Vallées Official then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Les 3 Vallées Official not working

2. Fix Les 3 Vallées Official Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Les 3 Vallées Official be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Les 3 Vallées Official not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Les 3 Vallées Official may not be able to connect to the Internet when running in the background.