Contact 쿠팡 (Coupang) Customer Service

Why should I report an Issue with 쿠팡 (Coupang)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 쿠팡 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Find the best bargains and money saving offers just for you. - Our quick and easy platform helps you navigate to the right product info and millions of reviews. - Icon categories allows anyone to locate what they want quick and easy. - Buy today and be greeted by our friendly and reliable Coupang Man tomorrow. - Pay for your order, quick & easy, with RocketPay and earn some cashback too. - Coupang saves you the hassle of going all the way to the store.

2. Use our subscription service and get better pricing for your frequently purchased items. ▶ Want to buy something that is outside of Korea? Coupang is here for you. - Coupang makes buying something that is outside of Korea easy and cheap. - Forget about the long wait that you had to endure to get an item from outside of Korea.

3. We have millions of items in our selection and we can also deliver them to your door step faster and cheaper than anybody else. ※ We do not support English in our app, but it is coming soon. - No extra charge added to the item price.

4. Our regular price is already cheap but you can also access more discount coupons applicable to your orders.

5. Baby, Kids, Fashion, Beauty, Home & Kitchen and Electronics, you name it!

6. Experience Coupang’s fast overseas shipping. - Don’t miss the chance to get bargains from Coupang for local and international travel products. - Don’t miss the benefits that we offer with push notification. - Share our products and benefits with your friends using SMS, Facebook, KakaoTalk, Line and Google+. - Check out our product recommendations customized for you. - Use the wish list to keep track of items you are interested in. - Check out your most recently viewed products at one glance.

1. HORRIBLE customer service to bout.I've been using coupang for 4 years now for all of my necesseties so far i love it there is sometimes difficulties about there product its because its too late to arrived youd expect to arrived the day they give but its not it takes 2 more days to arrived and its no refund for wrong the purchase of product yeahh somtimes its disappointed.I have been using coupang for almost 4 years.

2. Other online platforms are still trying to accommodate foreigners and they go out of their way to assist non koreans.They removed the option to order imported items without an ARC card.

3. Thank u and gobless!I have been using Coupang about 5 years.

4. I've been using it for two years, but I was just recently disappointed because it was two times that my orders were sent in the wrong location.

5. I know that there are many foreigners using this online store app so English language is has to be added.

6. Foreigners are waiting the option English.Says things are in stock but they're not.

7. Items with English names are always significantly more expensive than if you search for the same thing in Korean.

8. When you contact coupang, the representatives responds with "We don't provide assistance in English".

9. Xenophobic and racist customer service operators.effed up delivery men who care less about losing your products.

10. Expect completely thawed items.They fake prices with their one use subscription coupon applied all the time.

11. With the last update, you can't select any text in the app to translate or to copy and paste into the search bar for more options during searches.

1. Fix 쿠팡 (Coupang) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 쿠팡 (Coupang): Restarting the app will resolve most errors.
2. Update the 쿠팡 (Coupang) App. Here is how:
   1. On Android goto PlayStore » Search for "쿠팡 (Coupang)" » Open 쿠팡 (Coupang) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 쿠팡 (Coupang) » click "UPDATE".
3. Clear 쿠팡 (Coupang) app cache: Clearing cached data will force your app to retrieve the latest data directly from 쿠팡 (Coupang) servers.
   1. On Android, goto Settings » Apps » Select "쿠팡 (Coupang)" » click Storage » click "Clear Cache".
4. Check 쿠팡 (Coupang) app permissions. If any of these permissions required to use your device's features are disenabled, 쿠팡 (Coupang) might not work.
5. Uninstall and reinstall 쿠팡 (Coupang). If nothing else has worked, completely uninstall 쿠팡 (Coupang) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 쿠팡 (Coupang) not working

2. Fix 쿠팡 (Coupang) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 쿠팡 (Coupang) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 쿠팡 (Coupang) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 쿠팡 (Coupang) may not be able to connect to the Internet when running in the background.