Contact Motionblinds Bridge Customer Service

Why should I report an Issue with Motionblinds Bridge?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Coulisse BV to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Incredibly buggy wifi with the cm20 bridge, and a tiresome config process I've had to repeat oh so many times because of bugs .Ocassional disconnects of blinds from the bridge and/or wifi.

2. although entered correct password it keeps saying pass is invalidMight be too simple, neighbors garage door opener runs my blinds up and down randomly.New hub and blinds.

3. The user security controls are super overbearing so that only the person who set them up has the ability to set routines, rename, or modify the blinds.

4. Sometimes it works the next day by itself, sometimes I need to delete and add the blinds in the app again.Position setup needs your password.

5. I spent 3k on motorized blinds and this app and wifi bridge are utterly useless.

6. I don't think it's a battery issue since I've already charged my shades.Since the update (March 2023), Google assistant Integration doesn't work anymore.Works when it works.

7. The blinds only show up in the Alexa app for the person who set them up.

8. Hub not pairing with any of the five blinds.

9. App loses settings so you repeatedly have to set up your bridge, groups, and routines.

10. Really terrible user experience.What a horrible piece of garbage.

11. When i schedule my shades to open fully, they most of the time only open halfway.

1. Fix Motionblinds Bridge Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Motionblinds Bridge: Restarting the app will resolve most errors.
2. Update the Motionblinds Bridge App. Here is how:
   1. On Android goto PlayStore » Search for "Motionblinds Bridge" » Open Motionblinds Bridge » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Motionblinds Bridge » click "UPDATE".
3. Clear Motionblinds Bridge app cache: Clearing cached data will force your app to retrieve the latest data directly from Motionblinds Bridge servers.
   1. On Android, goto Settings » Apps » Select "Motionblinds Bridge" » click Storage » click "Clear Cache".
4. Check Motionblinds Bridge app permissions. If any of these permissions required to use your device's features are disenabled, Motionblinds Bridge might not work.
5. Uninstall and reinstall Motionblinds Bridge. If nothing else has worked, completely uninstall Motionblinds Bridge then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Motionblinds Bridge not working

2. Fix Motionblinds Bridge Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Motionblinds Bridge be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Motionblinds Bridge not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Motionblinds Bridge may not be able to connect to the Internet when running in the background.