Contact Flipread Customer Service

Why should I report an Issue with Flipread?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HAPPY READ INFORMATION TECHNOLOGY CO., LTD. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Trust me.I like it before but after updating it's annoying... I love reading novel here but y only get 2 after rate... This make's me annoyed and at the same time frustrated... As I'm anxious to read more of your books please give a higher points every log in and rating... Your app and books are great but not the expensive chapters to read... Hard to swallow the expensive chapters... Flipread you guy's are being too much for your avid reader...Books are like totally captivating for a voracious reader... but jades and crystals are tooo expensive and looks like you need to spend couple of years to complete a single books which is kindaaa too much time Not worth..!!!Very expensive app.

2. Could you include a tab in the profile page to collect the points if you didn't have the opportunity to claim it? Keep up the goodVery disappointing I've been raising an issue for quite some time they've not yet acknowledged it it's been more than two weeks , they're providing the option to claim free reading gems by watching ads but when you go to watch ads it doesn't happen it just sends you back to the main page, very very unhappy because I've been trying to get it fix but there's no response so I'll advise everyone to go to some other apps or site to read the stories.Unable to top up to read stories ever since the new update to 1.13.1 version.

3. Most important - not possible to finish any of the stories - mostly because of high prices - you get few chapters for free, but then the stories go on in hundreds of more chapters that cost way more than a normal hard cover book in a book store.

4. Advise to all - do not fall for the catching story fragments and do not download this app.Good but expensive, the content and books are good, easy to find new books but they are all pay as you go and the exchange rate of real money to crystals is just horribly expensive.

5. It ain't worth going broke long before you finish the book, the chapters keep going.

6. You could buy "jade" to unlock more chapters but at 15 a chapter and one novel has over 200 short chapter it gets pricey.

7. I love the stories but not being able to read them due to not being able to top up for some reason my screen always goes white.

8. Lovely book except the chapters are a bit slow in being uploaded.

9. These chapters in this app make more than a best selling FULL book novel.

10. Sometimes I dont notice it to the bottom of the screen and a couple of time my phone rang and I lost the opportunity to collect the crystals.

11. Second problem - lots of stories are ongoing, that means, you have to wait for next chapters, usually there comes only one per day.

1. Fix Flipread Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Flipread: Restarting the app will resolve most errors.
2. Update the Flipread App. Here is how:
   1. On Android goto PlayStore » Search for "Flipread" » Open Flipread » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Flipread » click "UPDATE".
3. Clear Flipread app cache: Clearing cached data will force your app to retrieve the latest data directly from Flipread servers.
   1. On Android, goto Settings » Apps » Select "Flipread" » click Storage » click "Clear Cache".
4. Check Flipread app permissions. If any of these permissions required to use your device's features are disenabled, Flipread might not work.
5. Uninstall and reinstall Flipread. If nothing else has worked, completely uninstall Flipread then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Flipread not working

2. Fix Flipread Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Flipread be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Flipread not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Flipread may not be able to connect to the Internet when running in the background.